Thanks for your response phil Kamailio version 4.1.8 Sent from my iPhone

SOLVED Hi Phil: Your below suggestion fixed this problem for us: modparam("pua_dialoginfo", "override_lifetime", 14420) # Max call time (4 hours) plus a little Pejman Rajabian Director of Product Development iTalk IP Networks LLC Office: (703) 550-8888 x.107 Cell: (571) 723-2224 Fax: (703) 439-1350 <mailto:pejman@italkip.com> pejman(a)italkip.com From: sr-users [mailto:sr-users-bounces@lists.sip-router.org] On Behalf Of Phil Lavin Sent: Friday, May 20, 2016 10:09 AM To: Kamailio (SER) - Users Mailing List Subject: Re: [SR-Users] Sequential calls messes up presence with pua-dialog info You’re not going to have any of the patches I did – I believe they are all in 4.4. Though… now I look back at them, I’m not sure if any of them are relevant to your problem. The only one that might be relevant is https://github.com/kamailio/kamailio/pull/514 - specifically commit 1c0242f... Though I doubt it will help here. Give the config I provided a try – that will probably solve your problems. Phil Lavin Telecoms Systems Manager CloudCall by SYNETY www.cloudcall.com <http://www.cloudcall.com/> T: +44 (0) 330 335 0000 / +1 617 982 1600 D: +44 (0) 116 424 4790 / +1 716 242 6604 SM: LinkedIn <https://uk.linkedin.com/pub/phil-lavin/25/422/750> READ OUR BLOG FOR SMARTER COMMUNICATIONS <http://t.sidekickopen03.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XX43M2cMvVRrZGW2zq9tRVd0tpR56dKNHf2gJW-W02?t=http%3a%2f%2fwww.synety.com%2fblog&si=4668581662425088&pi=98b5dc7b-6a3f-4319-9221-c422f106ebf9> Confidentiality: This e-mail transmission, including any attachments, is intended only for the named recipient(s) and may contain information that is privileged, confidential and/or exempt from disclosure under applicable law. If you have received this transmission in error, or are not the named recipient(s), please notify the sender immediately by return e-mail and permanently delete this transmission, including any attachments. Security: This e-mail and any attachments are believed to be free from any virus but it is the responsibility of the recipient to ensure this is so. E-mail is not a 100% secure communication. From: sr-users [mailto:sr-users-bounces@lists.sip-router.org] On Behalf Of Pejman Rajabian Sent: 20 May 2016 13:07 To: Kamailio (SER) - Users Mailing List &lt;sr-users(a)lists.sip-router.org&gt; Subject: Re: [SR-Users] Sequential calls messes up presence with pua-dialog info Thanks for your response phil Kamailio version 4.1.8 Sent from my iPhone On May 20, 2016, at 3:17 AM, Phil Lavin &lt;phil.lavin(a)synety.com&gt; wrote: Which version of Kamailio? We had a tonne of issues with this module – many of which I submitted fixes for. There were 2 issues that could not be resolved after a fair bit of trying: · The presentity table was not cleared of the old state when a new state occurred (e.g. both trying and completed would be in the table for a single dialog). The fix for this was to set pua db_mode to 0 · The presentity table was sometimes cleared up too quickly when the dialog was still ongoing. The fix for this was to set the expiry time to a big number. In our case, the billing system won’t let calls go on for more than 4 hours so that value was chosen. Here’s all the relevant settings: # ----- presence params ----- modparam("presence", "db_url", DBURL) modparam("presence", "db_update_period", 20) modparam("presence", "clean_period", 60) modparam("presence", "local_log_facility", "LOG_LOCAL3") modparam("presence", "max_expires", 14430) # Max call time (4 hours) plus a little # ----- presence_xml params ----- modparam("presence_xml", "db_url", DBURL) modparam("presence_xml", "force_active", 1) # ----- pua params ----- modparam("pua", "db_url", DBURL) modparam("pua", "db_mode", 0) # Memory only. Required due to the "multiple states for a single dialog" bug modparam("pua", "update_period", 20) modparam("pua", "outbound_proxy", MY_SIP_URL) # ----- pua_dialoginfo params ----- modparam("pua_dialoginfo", "send_publish_flag", FLT_DLGINFO) modparam("pua_dialoginfo", "override_lifetime", 14420) # Max call time (4 hours) plus a little modparam("pua_dialoginfo", "callee_trying", 1) Phil Lavin Telecoms Systems Manager CloudCall by SYNETY <http://www.cloudcall.com/> www.cloudcall.com From: sr-users [mailto:sr-users-bounces@lists.sip-router.org] On Behalf Of Ali Pey Sent: 19 May 2016 21:25 To: Kamailio (SER) - Users Mailing List &lt;sr-users(a)lists.sip-router.org&gt; Subject: [SR-Users] Sequential calls messes up presence with pua-dialog info Hello, We are using pua-dialoginfo and presence modules for BLF. When the first call comes in or goes out, every thing works great; however, a second call to the same key/extension (e.g a call waiting which is not answered) would turn off the key even though the original call/dialog is still active. Has anyone had experienced such problem? How can I fix this? Any constructive suggestion would be appreciated. Regards, Ali Pey Image removed by sender. https://contactmonkey.com/api/v1/tracker?cm_session=d374fc77-077d-434f-8967… removed by sender. https://contactmonkey.com/api/v1/tracker?cm_session=d374fc77-077d-434f-8967… _______________________________________________ SIP Express Router (SER) and Kamailio (OpenSER) - sr-users mailing list sr-users(a)lists.sip-router.org http://lists.sip-router.org/cgi-bin/mailman/listinfo/sr-users