[SR-Users] replay of tls delayed by 30 secs.

Hi Kam community, Facing an urgent issue here and not sure how to troubleshoot it further. So our engineers been getting reports of unknown SIP timeouts and they suspect it's something on the Kamailio side. I've logged every transaction from receiving the message to done relaying it as shown below: Sep 24 18:38:13 sjoprodfnsg01 /usr/local/sbin/kamailio[42608]: INFO: <script>: [1589Fz-ses1-41d9a88aR70125425(a)xxx.xxx.xxx.xxx][4534123][CSeq 7] NG-FuzeMedia-Server/42ae58c/mediahub Relaying [UPDATE] from (xxx.xxx.xxx.xxx ) to ( xxx.xxx.xxx.xxx ) via (tls) Sep 24 18:38:13 sjoprodfnsg01 /usr/local/sbin/kamailio[42608]: INFO: <script>: [1589Fz-ses1-41d9a88aR70125425@ xxx.xxx.xxx.xxx ][4534123][CSeq 7] NG-FuzeMedia-Server/42ae58c/mediahub Done relay [UPDATE] from (xxx.xxx.xxx.xxx ) to ( xxx.xxx.xxx.xxx ) via (tls) When I pulled the 443 SIP trace from my tcpdump session, it shows the application data left the machine at 18:44 as shown here: [image: image.png] Note: This packet is encrypted and can't see the actual SIP message. This matches what was received on the client logs: 2018-09-24T18:38:44.032Z [40927] [INF] fuze.sip SipParser.cpp:549 LogSipMessage: xxx.xxx.xxx.xxx:443 - 4292B (local time 09/24 11:38:44) -------------------- RECEIVE: UPDATE sips:Luke_Surazski@ xxx.xxx.xxx.xxx:50795;id=37262838;inst=52241254 SIP/2.0 Via: SIP/2.0/TLS xxx.xxx.xxx.xxx:443;branch=z9hG4bK15f.5052c318e1766a0a9405f10708f43188.0;i=acbb7 Via: SIP/2.0/TCP xxx.xxx.xxx.xxx :38342;rport=38342;branch=z9hG4bK-55f913-t9-I214262897 What would cause such delays? I'm running Kamailio 4.1.5 Thanks. -- Andy Chen Sr. Telephony Lead Engineer 415 516 5535 (M) achen@ &lt;achen(a)thinkingphones.com&gt;fuze.com -- *Confidentiality Notice: The information contained in this e-mail and any attachments may be confidential. If you are not an intended recipient, you are hereby notified that any dissemination, distribution or copying of this e-mail is strictly prohibited. If you have received this e-mail in error, please notify the sender and permanently delete the e-mail and any attachments immediately. You should not retain, copy or use this e-mail or any attachment for any purpose, nor disclose all or any part of the contents to any other person. Thank you.*