[Serusers] problems getting started with ser/serweb

Hi, I have installed ser and was amazed how easy it was to install (we have previously experimented with sipd, which finally runs ...). I have run through the archives and also looked at all the documentation, but some things still don't work. I use kphone 2.11 as client, but have tried sipc on a solaris box to the same extend. I am running kphone and ser 0.8.10 on redhat 8. MySQL is 3.23.52. I have set the domain/realm things to cs.stir.ac.uk and restarted ser. I have then set up a user using "serctl add srm test srm(a)cs.stir.ac.uk&quot;quot;. Now, on serweb in user_interface/index I cannot login with this user. In kphone, I cannot register (it works ok on the columbia server): ----kphone says------------------------------------------ SipTransaction: Retransmit 1 (4000) SipClient: Sending: 15:09:37.098 -------------------------------- REGISTER sip:cs.stir.ac.uk SIP/2.0 Via: SIP/2.0/UDP 139.153.254.196:5062 CSeq: 488 REGISTER To: "Stephan" <sip:srm@cs.stir.ac.uk> Expires: 900 From: "Stephan" <sip:srm@cs.stir.ac.uk> Call-ID: 1902284369(a)139.153.254.196 Content-Length: 0 User-Agent: KPhone/2.11 Event: registration Allow-Events: presence Contact: "root" <sip:root@139.153.254.196:5062;transport=udp>;methods="INVITE, MESSAGE, INFO, SUBSCRIBE, OPTIONS, BYE, CANCEL, NOTIFY, ACK" SipClient: Receiving message... SipClient: Received: 15:09:39.724 --------------------------------- SIP/2.0 478 Unresolveable destination (478/TM) Via: SIP/2.0/UDP 139.153.254.196:5062 CSeq: 488 REGISTER To: "Stephan" <sip:srm@cs.stir.ac.uk>;tag=0a96755a1d32d0360b3e454593e5079b-9b73 From: "Stephan" <sip:srm@cs.stir.ac.uk> Call-ID: 1902284369(a)139.153.254.196 Server: Sip EXpress router (0.8.10 (i386/linux)) Content-Length: 0 Warning: 392 139.153.254.196:5060 "Noisy feedback tells: pid=5138 req_src_ip=139.153.254.196 in_uri=sip:cs.stir.ac.uk out_uri=sip:cs.stir.ac.uk via_cnt==1" --- end kphone ----------------------------------------------------- ser does answer, the Replied locally counter in serctl moni reflects this ok. what is wrong? do you need any other files? In case you need more detail, where exactly is the server log?? by the way, I have tried this with auth turned on and off in ser.cfg. and without persistence. always the same ... thanks S -- Dr Stephan Reiff-Marganiec Research Fellow Department of Computing Science; University of Stirling email: srm(a)cs.stir.ac.uk tel: 01786 46 7448 -- The University of Stirling is a university established in Scotland by charter at Stirling, FK9 4LA. Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not disclose, copy or deliver this message to anyone and any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer do not consent to Internet email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of the University of Stirling shall be understood as neither given nor endorsed by it.