Hi Tech support,

I just completed configuring my SER SIP Server, I'm experiencing an intermittent error of "SIP/2.0 500 Server Internal Error" during REGISTER and whenever im using a mysql server for authentication. Most of the time, i can register successfully to the SIP Server but there are times i encounter error "SIP/2.0 500 Server Internal Error". Do you have an idea what's causing this error. I have here a trace log of SIP Messages. I will greatly appreciate any support from you.

Thanks Nel

U CLIENT-IP:1384 -> SERVER-IP:5060 REGISTER sip:SERVER-IP SIP/2.0..Via: SIP/2.0/UDP 192.168.1.136:5060;br anch=z9hG4bK63235644e9b491928f5..From: 638871680007 <sip:638871680007@116.6 8.141.251>;tag=63283ff..To: 638871680007 sip:638871680007@SERVER-IP. .Call-ID: 321f3c-24e8a-491928f0@SERVER-IP..CSeq: 6 REGISTER..Contact: "638871680007" sip:638871680007@192.168.1.136:5060..Authorization: Digest username="638871680007", realm="SERVER-IP", nonce="49199956fed351b86a 5c11c83d849a62144c5dcd", uri="sip:SERVER-IP", response="6a29e5839028f9 bc690c77fda9031054", algorithm=MD5..User-Agent: VaxSIPUserAgent/3.0..Expire s: 3600..Max-Forwards: 70..Content-Length: 0....

U SERVER-IP:5060 -> CLIENT-IP:5060 SIP/2.0 100 Trying..Via: SIP/2.0/UDP 192.168.1.136:5060 ;branch=z9hG4bK63235 644e9b491928f5;received=CLIENT-IP..From: 638871680007 <sip:638871680007 @SERVER-IP>;tag=63283ff..To: 638871680007 <sip:638871680007@116.68.141 .251>..Call-ID: 321f3c-24e8a-491928f0@SERVER-IP..CSeq: 6 REGISTER..Ser ver: Sip EXpress router (0.9.6 (x86_64/linux))..Content-Length: 0..Warning: 392 SERVER-IP:5060 "Noisy feedback tells: pid=16275 req_src_ip=203.1 89.8.149 req_src_port=1384 in_uri=sip:SERVER-IP out_uri=sip:116.68.141 .251 via_cnt==1"....

U SERVER-IP:5060 -> CLIENT-IP:1384 SIP/2.0 500 Server Internal Error..Via: SIP/2.0/UDP 192.168.1.136:5060 ;bran ch=z9hG4bK63235644e9b491928f5;rport=1384;received=CLIENT-IP..From: 6388 71680007 sip:638871680007@SERVER-IP;tag=63283ff..To: 638871680007 <s ip:638871680007@SERVER-IP>;tag=04b7610a616ee809532470b3b2dd8840.0e13.. Call-ID: 321f3c-24e8a-491928f0@SERVER-IP..CSeq: 6 REGISTER..Server: Si p EXpress router (0.9.6 (x86_64/linux))..Content-Length: 0..Warning: 392 11 6.68.141.251:5060 "Noisy feedback tells: pid=16275 req_src_ip= 203.189.8.14 9 req_src_port=1384 in_uri=sip:SERVER-IP out_uri=sip:SERVER-IP vi a_cnt==1"....