As you didn't get any attention it is maybe because nobody of us ever had this problem!

Furthermore it is hard to save the problem when we don't the cause of the problem.

Try to debug the problem more and give us more detailed problem discriptions.

Are both sers using the same database? Take a look at serweb how the online status is derived (from the DB, from ser via the fifo?).

Take a look at the database if the status changes if you start the second ser instance.

So, try to find the failure and we cn help to fix it.

regards, klaus

Glynn Condez wrote:

Hi all,

I would like to get the attention of all the users and developers regarding this issue. I dunno if this is an issue or it is normal. I would like to ask if there's a solution for this issue?

see below

regards

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Subject: [Serusers] Users get offline status when voicemail enable

Hi all,

I found out from querying users on serweb that when the 2 instances of ser is running ser proxy and ser for voicemail, the users status is got offline. but when I stop the second ser instance for voicemail, the users status is online.

heres the result of serctl moni where i think this cause the status of the online users got offline.

[cycle #: 4808; if constant make sure server lives and fifo is on] Server: Sip EXpress router (0.8.12 (i386/linux)) Now: Wed Jun 2 15:15:04 2004 Up Since: Wed Jun 2 12:21:40 2004 Up time: 10404 [sec]

Transaction Statistics Current: 0 (0 waiting) Total: 0 (0 local) Replied localy: 0 Completion status 6xx: 0, 5xx: 0, 4xx: 0, 3xx: 0,2xx: 0

Stateless Server Statistics 200: 0 202: 0 2xx: 0 300: 0 301: 0 302: 0 3xx: 0 400: 0 401: 0 403: 0 404: 0 407: 0 408: 0 483: 0 4xx: 0 500: 0 5xx: 0 6xx: 0 xxx: 0 failures: 0

UsrLoc Stats 500 command 'ul_stats' not available

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