Hi,
I was just wondering if you guys had looked at this new spec thats arriving for inclusion into SER at any point in the future. I think it would be useful for au tomation of phone system front ends and for inteligent voicemail.. perhaps a SEM S app instead as its services automation.
Anyhow.. have a read.
http://news.com.com/2100-1032_3-5152900.html?tag=nefd_top
Regards -- Andrew Delamare Amadeo Networks Ltd