our geographic number cant receive calls from outbound (from normal landlines number) but it receive from our system numbers just ?where is the problem,is it from our server or from the company that provide us with this geographic number? please help me regards
On 07/28/2010 10:48 AM, hala alramli wrote:
our geographic number cant receive calls from outbound (from normal landlines number) but it receive from our system numbers just ?where is the problem,is it from our server or from the company that provide us with this geographic number?
It is impossible to know the answer to this question without digging deeper into the underlying cause of the superficial effect you are describing. The best way is to take a packet capture and see if the requests from the provider are actually arriving; then you will know at least whether they are reaching the server, and from there can see why they may not be getting handled properly at the application level.
If the number worked before, and spontaneously stopped working, and you did not change any configuration, it is most likely the provider.