Hello all,
Trying to debug a problem in regards to Caller IDs not being showed through our PSTN gateway. Not sure if this is an issue with the ser or with the mediant 2000 gateway or somewhere else but any help to this issue would be great. I am new to this and we are trying to solve this problem, basically one of our boxes isn't providing caller ID to the PSTN network when users are calling. Basically they will show up as "private number" when calls are initiated from inside and terminating on the PSTN networking, when they are terminating inside the ser itself the caller ID shows up with no problem, but not on the outside. We wish to have the ability to show private numbers and to show public numbers, but as far as it goes right now everyone is supposed to have public numbers. Where might the problem be?
Any help would be great
Thanks Nick
Hi nick,
From Mediant 2000, STATUS & DIAGNOSTICS, Go to Message LOG and check any
call to understand that you are sending CLI or not.
INVITE sip:03224284141@domain.com;user=phone SIP/2.0 Via: SIP/2.0/UDP 84.51.43.60;branch=z9hG4bKac1669285176 Max-Forwards: 70 From: sip:902124102525@yourdomain.com;tag=1c1669277115 To: sip:03224284141@yourdomain.com;user=phone Call-ID: 1669276299121200075944@84.51.43.60 CSeq: 1 INVITE Contact: sip:902124102525@10.10.43.60 Supported: em,100rel,timer,replaces,path Allow: REGISTER,OPTIONS,INVITE,ACK,CANCEL,BYE,NOTIFY,PRACK,REFER,INFO,SUBSCRIBE,UPDATE User-Agent: Audiocodes-Sip-Gateway-Mediant 2000/v.4.60A.025 Content-Type: application/sdp Content-Length: 275
v=0 o=AudiocodesGW 1669253469 1669253048 IN IP4 10.10.43.60 s=Phone-Call c=IN IP4 10.10.43.60 t=0 0 m=audio 6270 RTP/AVP 18 0 96 a=rtpmap:18 g729/8000 a=fmtp:18 annexb=no a=rtpmap:0 pcmu/8000 a=rtpmap:96 telephone-event/8000 a=fmtp:96 0-15 a=ptime:20 a=sendrecv
And then you can capture packets that sending from openser to pstn gateway.And see there is CLI or not.
Hakan.
----- Original Message ----- From: "Nick De Cristofaro" nickdc@link2exchange.com To: users@openser.org Sent: Thursday, December 07, 2006 10:21 PM Subject: [Users] Mediant 2000 and SER, caller ID issue
Hello all,
Trying to debug a problem in regards to Caller IDs not being showed through our PSTN gateway. Not sure if this is an issue with the ser or with the mediant 2000 gateway or somewhere else but any help to this issue would be great. I am new to this and we are trying to solve this problem, basically one of our boxes isn't providing caller ID to the PSTN network when users are calling. Basically they will show up as "private number" when calls are initiated from inside and terminating on the PSTN networking, when they are terminating inside the ser itself the caller ID shows up with no problem, but not on the outside. We wish to have the ability to show private numbers and to show public numbers, but as far as it goes right now everyone is supposed to have public numbers. Where might the problem be?
Any help would be great
Thanks Nick
_______________________________________________ Users mailing list Users@openser.org http://openser.org/cgi-bin/mailman/listinfo/users
Hi Nick,
are you using RPID or PAI headers to pass the caller id info to the GW? maybe they expect such a header in order to push the caller info on the PSTN side.
regards, bogdan
Nick De Cristofaro wrote:
Hello all,
Trying to debug a problem in regards to Caller IDs not being showed through our PSTN gateway. Not sure if this is an issue with the ser or with the mediant 2000 gateway or somewhere else but any help to this issue would be great. I am new to this and we are trying to solve this problem, basically one of our boxes isn't providing caller ID to the PSTN network when users are calling. Basically they will show up as "private number" when calls are initiated from inside and terminating on the PSTN networking, when they are terminating inside the ser itself the caller ID shows up with no problem, but not on the outside. We wish to have the ability to show private numbers and to show public numbers, but as far as it goes right now everyone is supposed to have public numbers. Where might the problem be?
Any help would be great
Thanks Nick
Users mailing list Users@openser.org http://openser.org/cgi-bin/mailman/listinfo/users
Hi,
on your gateway, are the Presentation Indicator and the Screening Indicator set correctly? (respectively set to "Allowed" and "Network-provided")
Stefano
Nick De Cristofaro ha scritto:
Hello all,
Trying to debug a problem in regards to Caller IDs not being showed through our PSTN gateway. Not sure if this is an issue with the ser or with the mediant 2000 gateway or somewhere else but any help to this issue would be great. I am new to this and we are trying to solve this problem, basically one of our boxes isn't providing caller ID to the PSTN network when users are calling. Basically they will show up as "private number" when calls are initiated from inside and terminating on the PSTN networking, when they are terminating inside the ser itself the caller ID shows up with no problem, but not on the outside. We wish to have the ability to show private numbers and to show public numbers, but as far as it goes right now everyone is supposed to have public numbers. Where might the problem be?
Any help would be great
Thanks Nick
Users mailing list Users@openser.org http://openser.org/cgi-bin/mailman/listinfo/users