Hi Will do, my intial problem was that the pickup sequence i.e *8 is processed in sip.conf, however when I was sending calls to asterisk I prefixed the number with 98, reason for that was so I could send /use diff applications based upon settings in my group table. Anyhow resolved that, simply changed the features.conf to recongise 98*8 :-) Then the problem was that when a user dialed out from IP the call was routed via asterisk, however when the call was inbound eg +44845634522 which is mapped to 040600, then the call didn't hit asterisk which meant the features like call pickup could not get activated. This meant adding the +44 number to the grp table also, because in theory 040600 and +44845634522 are just aliases for the same number, but the is_user_in doesn't check that, it just sees what entries are in grp table, I guess what would be nice is if we could use is_user_in ("From" ,"xgroup") it would do a lookup first to get the number from the From eg 040600, and then see what aliases it has, and see if any of them match. eg 44845634522 has alias 634522 in grp I could enter just 634522,dom.com,asterisk then when a call came in and it was from PSTn to 44845634522 I could just use is_user_in(To,"asterisk") and it would see that 44845634522 is and alias for 634522 and hence run is_user_in(To,"asterisk") again with the new alias, and keep doing until it matches or until it runs out of aliases. Iqbal Nils Ohlmeier wrote: _______________________________________________ Serusers mailing list serusers(a)lists.iptel.org http://lists.iptel.org/mailman/listinfo/serusers .