Hi all
I am using SER, and testing in my setup i have few issues , and looking forward for the suggestion
iam running over night script, check the balance if the balance go to Nagetive, iam deactivating the user
Like removing the Grants of LD and INT they can make local call.
How can i run IVR for the negative balance user, when they dial to Long Distance Balance not there message.
and how can i setup IVR program to user to check the balance of the account.
any suggestions.
ram
You'll need to use either SEMS or Asterisk for this purpose. SER doesn't do media.
-Evan
ram wrote:
Hi all
I am using SER, and testing in my setup i have few issues , and looking forward for the suggestion
iam running over night script, check the balance if the balance go to Nagetive, iam deactivating the user
Like removing the Grants of LD and INT they can make local call.
How can i run IVR for the negative balance user, when they dial to Long Distance Balance not there message.
and how can i setup IVR program to user to check the balance of the account.
any suggestions.
ram
Serusers mailing list Serusers@lists.iptel.org http://lists.iptel.org/mailman/listinfo/serusers
Hi!
ram wrote:
How can i run IVR for the negative balance user, when they dial to Long Distance Balance not there message.
Depends on how you authorize calls. Just do a forward to the IVR whenever that happens. As Evan already said: SER wouldn't handle any media/DTMF/IVR itself.
and how can i setup IVR program to user to check the balance of the account.
SER cannot do it so it all depends on the IVR system. Asterisk might be your weapon of choice. Probably you also only want to play an announcement instead of a fully flexed voice menu. This would be easier on your servers I assume.
Cheers, Hendrik
-
Evan Borgström -
Hendrik Scholz -
ram