Hello:
I'm interested in how this community is providing voicemail service to IP phone users registered to a SER proxy. If you can speak to this point I'd appreciate any feedback you can provide. Specifically I'm interested in:
1) What product is providing voice mail service?
2) With this system can users manipulate messages via the telephone set?
3) If the answer to #2 is yes then how is this functionality implemented. Do you provision a lead number for users to call into voicemail?
Thanks,Steve
I would also be interested in this answer.
We have the Cisco Unity software but have not had the time to get it working yet.
Stephen
Steve Blair wrote:
Hello:
I'm interested in how this community is providing voicemail service to IP phone users registered to a SER proxy. If you can speak to this point I'd appreciate any feedback you can provide. Specifically I'm interested in:
What product is providing voice mail service?
With this system can users manipulate messages via the telephone set?
If the answer to #2 is yes then how is this functionality implemented. Do you provision a lead number for users to call into voicemail?
Thanks,Steve
Stephen Kingham wrote:
I would also be interested in this answer.
We have the Cisco Unity software but have not had the time to get it working yet.
Stephen
Steve Blair wrote:
Hello:
I'm interested in how this community is providing voicemail service to IP phone users registered to a SER proxy. If you can speak to this point I'd appreciate any feedback you can provide. Specifically I'm interested in:
- What product is providing voice mail service?
We are also using asterisk.
- With this system can users manipulate messages via the telephone set?
Yes.
- If the answer to #2 is yes then how is this functionality implemented. Do you provision a lead number for users to call into voicemail?
We are set up with an internal extension to dail for voicemail, and and external (PSTN) number to call. both of which gives a dtmf interface. Voicemails can be listened to through the dail in interface and recieved via email attachment.
Thanks,Steve
-Kevinn
Steve Blair wrote:
Hello:
I'm interested in how this community is providing voicemail service to IP phone users registered to a SER proxy. If you can speak to this point I'd appreciate any feedback you can provide. Specifically I'm interested in:
- What product is providing voice mail service?
for SER, voicemail is provided by SEMS (hosted on berlios), in particular by its voicemail plug-in
- With this system can users manipulate messages via the telephone set?
no, AFAIK, the voicemail messages are delivered via email to user.
- If the answer to #2 is yes then how is this functionality implemented. Do you provision a lead number for users to call into voicemail?
Thanks,Steve
bogdan
Bogdan-Andrei IANCU wrote:
Steve Blair wrote:
Hello:
I'm interested in how this community is providing voicemail service to IP phone users registered to a SER proxy. If you can speak to this point I'd appreciate any feedback you can provide. Specifically I'm interested in:
- What product is providing voice mail service?
for SER, voicemail is provided by SEMS (hosted on berlios), in particular by its voicemail plug-in
Yes. I have sems installed but that fact that it only delivers via email and that it doesn't seem to support a lead number for call in from off campus is what prompted my message. I didn't realize this is how sems worked.
For our campus deployment we need a voice mail service that more closely resembles our existing system.
- With this system can users manipulate messages via the telephone set?
no, AFAIK, the voicemail messages are delivered via email to user.
that is my understanding also.
- If the answer to #2 is yes then how is this functionality implemented. Do you provision a lead number for users to call into voicemail?
Thanks,Steve
bogdan
Steve Blair wrote:
Hello:
I'm interested in how this community is providing voicemail service to IP phone users registered to a SER proxy. If you can speak to this point I'd appreciate any feedback you can provide. Specifically I'm interested in:
- What product is providing voice mail service?
An alternative to sems is Asterisk, which is a full open source PBX. In our installation we are only using it as a voicemail server.
- With this system can users manipulate messages via the telephone set?
Yes, via a separate dial in number. It also is configured to email voicemail to users. Asterisk writes voicemail to per-user directories, so it is also easy to provide web access to voicemail. I imagine that it would not be difficult to configure/modify sems to provide these same services.
- If the answer to #2 is yes then how is this functionality implemented. Do you provision a lead number for users to call into voicemail?
We provision a number to call into voicemail.
Jamey
Juha Heinanen wrote:
Jamey Hicks writes:
We provision a number to call into voicemail.
i guess it would also be possible to call yourself, let the call go to voicemail (ivr) and then press # and get the menu.
Yes, that would also work. For all I know, our setup also supports that. I think it's much more convenient for the users to have a separate number for accessing voicemail.
Jamey Hicks writes:
Yes, that would also work. For all I know, our setup also supports that. I think it's much more convenient for the users to have a separate number for accessing voicemail.
that is what many mobile operators do, but it means doubling the number of phone numbers. also, users needs to remember two numbers instead of one.
-- juha
Juha Heinanen wrote:
Jamey Hicks writes:
Yes, that would also work. For all I know, our setup also supports that. I think it's much more convenient for the users to have a separate number for accessing voicemail.
that is what many mobile operators do, but it means doubling the number of phone numbers. also, users needs to remember two numbers instead of one.
It depends. We have a well known, single number for accessing voice mail. If you are calling from your on campus extension a call to the voicemail number dumps you into your mailbox. Otherwise you get the general greeting and a chance to select a mailbox and sign-in.
Our users like this because many people interact with the mailbox while away from their desks. Of course if we implement a find-me function in the proxy then users may not need to access the voicemail system in the same fashion. Time will tell.
-Steve
-- juha
Hi All, Is there any one using IPTEL for the enterprise network with more than 5000 subscribers and can support us on this and will be paid.
we need the following : 1.SIP PROXY 2.Accounting 3.Blocking certain numbers
Regards, karunendra
Hello:
I'm interested in how this community is providing voicemail service to IP phone users registered to a SER proxy. If you can speak to this point I'd appreciate any feedback you can provide. Specifically I'm interested in:
- What product is providing voice mail service?
We are the creators of OpenUMS/ConvergePro. It is an opensource Unified Messaging server that goes far beyond the features of Asterisk voicemail. http://www.convergepro.com or https://sourceforge.net/projects/linuxvm/ It was written 100% in PERL to allow for easy updates and extension.
It is designed to work with Dialogic cards and traditional PBX's.
We are porting it over to the next version of SEMS for the SER community and eventually to a standard SIP interface for everyone else. We will be looking for beta testers in about 2-3 weeks. Please let me know if anyone is interested by emailing me at 'mdarnell at servpac.com'
- With this system can users manipulate messages via the telephone set?
Yes, see a version of the user guide http://www.convergepro.com/files/voiecmail_nodid.pdf With a server level integration, when you delete a message through the telephone interface it moves the message from your inbox to your deleted items...no need to delete messages twice
- If the answer to #2 is yes then how is this functionality implemented. Do you provision a lead number for users to call into voicemail?
We publish a 7 digit number, if people have Cisco 79XX we use the dialplan to allow them to dial three digits, and the system recognizes the phone they came from, there is a setting to allow them to auto-login, or to challenge them with a password.
-Matt
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Bogdan-Andrei IANCU -
Jamey Hicks -
Juha Heinanen -
karunbï¼ omnitechnology.net -
Kevin Murphy -
Matthew John Darnell -
Stephen Kingham -
Steve Blair