Has anyone used search command. If yes please provide me with the details on how can I use it or give an example... Since whenever I am trying search command inside the "if" (as shown in admin guide) it gives me an error So can any one help me I am making a script where I can make the forwarding decision based on the user agent in the INVITE request. Quick help really appreciated Dipen K Gala Fidelity Investments System Company - Telecom Phone: (617) 563-2729 Email: Dipen.Gala(a)FMR.com