Hi,
When using the Jabber Gateway, some users get the following error from time to time:
ERROR: Connection to Jabber server lost. You have to login to Jabber server again (join again the conferences that you were participating, too). sip_to_jabber_gateway says: INFO: Your are now offline in Jabber network. Thank you for using SIP-Jabber gateway.
Do you know the reason why these messages appear and if it is possible to avoid them?
Thanks,
Jaime
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Hello, that usually occurs because Jabber server crashes or, for some unknown reasons, the TCP connection with jabber server is down. The second message is to inform the users that they are no more connected to Jabber network.
There is no way to disable sending these messages. I may introduce a new parameter to enable/disable them. But I am not sure it is a good idea (users must be informed about the changes of the status).
Please check if your Jabber server crashes time to time. All users using the gateway at that moment get these messages or only some of them?
Best regards, Daniel
jaime.gill@orange.co.uk wrote:
Hi,
When using the Jabber Gateway, some users get the following error from time to time:
ERROR: Connection to Jabber server lost. You have to login to Jabber server again (join again the conferences that you were participating, too). sip_to_jabber_gateway says: INFO: Your are now offline in Jabber network. Thank you for using SIP-Jabber gateway.
Do you know the reason why these messages appear and if it is possible to avoid them?
Thanks,
Jaime
Important. Confidentiality: This communication is intended for the above-named person and may be confidential and/or legally privileged. Any opinions expressed in this communication are not necessarily those of the company. If it has come to you in error you must take no action based on it, nor must you copy or show it to anyone; please delete/destroy and inform the sender immediately.
Monitoring/Viruses Orange may monitor all incoming and outgoing emails in line with current legislation. Although we have taken steps to ensure that this email and attachments are free from any virus, we advise that in keeping with good computing practice the recipient should ensure they are actually virus free.
Orange PCS Limited is a subsidiary of Orange SA and is registered in England No 2178917, with its address at St James Court, Great Park Road, Almondsbury Park, Bradley Stoke, Bristol BS32 4QJ.
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