Hi, We have deployed many Cisco ATAs behind NAT devices. In order to keep the NAT session binding alive, we enabled a feature on the ATAs that basically send a small dummy packet to SER every 90 seconds.

Everything works great. The question is, how can I suppress the WARNING/ERRORS that these dummy packets present to the SYSLOG? Is there a simple way to do this in the ser.cfg file?

These are the SYSLOG messages: May 1 09:20:58 maui /usr/sbin/ser[23389]: WARNING: upstream bug - 0-terminated packet May 1 09:20:58 maui /usr/sbin/ser[23389]: ERROR: parse_first_line: message too short: 3 May 1 09:20:58 maui /usr/sbin/ser[23389]: ERROR:parse_first_line: bad message May 1 09:20:58 maui /usr/sbin/ser[23389]: ERROR: parse_msg: message=<> May 1 09:20:58 maui /usr/sbin/ser[23389]: ERROR: receive_msg: parse_msg failed Thanks, Ricardo

We have deployed ATAs that come with images 2.14 and 2.15. Those images have a parameter called NatTimer (and NatServer). The manual describes NatTimer as: NatTimer Description This parameter allows you to specify a retransmission interval for sending a dummy packet to NatServer. The interval is in seconds and is specified in bits 0-11 of this parameter. The upper 20 bits are reserved and should be set to 0. Value Type Bitmap Default 0, which means that no dummy packets will be sent to the NatServer. ----------- An ngrep of the dummy packet shows as: U 67.35.13.22:5060 -> 200.75.73.22:5060 00 00 00 00 .... So it is basically an empty packet and it causes SER to generate those ERRORS in the SYSLOG. I do not mind that those errors ocurr, but it is causing our SYSLOG files to become full of this useless information. I guess an alternative for me would be to simply eliminate the source code that puts the ERRORs in the SYSLOG but I was looking for a simpler way. Thanks, Ricardo ----- Original Message ----- From: "Jiri Kuthan" &lt;jiri(a)iptel.org&gt; To: "Ricardo Villa" &lt;ricvil(a)epm.net.co&gt;co>; &lt;serusers(a)lists.iptel.org&gt; Sent: Thursday, May 01, 2003 5:49 PM Subject: Re: [Serusers] SYSLOG Error Messages the NAT session binding alive, we enabled a feature on the ATAs that basically send a small dummy packet to SER every 90 seconds. keep-alives for you? WARNING/ERRORS that these dummy packets present to the SYSLOG? Is there a simple way to do this in the ser.cfg file? sorry line check 0-terminated packet message too short: 3 message failed _______________________________________________ Serusers mailing list serusers(a)lists.iptel.org http://lists.iptel.org/mailman/listinfo/serusers

Hi Jan, I looked though the source code and commented out the places where I identified those particular LOG generating entries. I then generated the new "ser" executable using a plain "make". The problem is that the new "ser" does not look for the config in /etc/ser/ser.cfg. I have to give it the path by starting it with "ser -f /etc/ser/ser.cfg". What do I need to do for it to compile so that it defaults to look at /etc/ser/ser.cfg? Thanks, ----- Original Message ----- From: "Jan Janak" &lt;jan(a)iptel.org&gt; To: "Ricardo Villa" &lt;ricvil(a)epm.net.co&gt; Cc: &lt;serusers(a)lists.iptel.org&gt;rg>; "Jiri Kuthan" &lt;jiri(a)iptel.org&gt; Sent: Friday, May 02, 2003 4:48 AM Subject: Re: [Serusers] SYSLOG Error Messages