Hi, I am getting a 500 internal server error. I am not sure why as my config did not change. I do not want to restart the ser proxy. Could I get a list of causes for a 500 server error?
Thanks,
Michael Sabatella Network Services Engineer Office: 1-201-253-2280 Cell: 1-908-380-5321
________________________________ DISCLAIMER: This e-mail may contain information that is confidential, privileged or otherwise protected from disclosure. If you are not an intended recipient of this e-mail, do not duplicate or redistribute it by any means. Please delete it and any attachments and notify the sender that you have received it in error. Unintended recipients are prohibited from taking action on the basis of information in this e-mail.E-mail messages may contain computer viruses or other defects, may not be accurately replicated on other systems, or may be intercepted, deleted or interfered with without the knowledge of the sender or the intended recipient. If you are not comfortable with the risks associated with e-mail messages, you may decide not to use e-mail to communicate with IPC. IPC reserves the right, to the extent and under circumstances permitted by applicable law, to retain, monitor and intercept e-mail messages to and from its systems.
So I restarted the proxy and now everything can register. There was no config changes. I am running Ser 0.9.6.
I would like to understand why I have to restart my proxy to get my clients to register. Any ideas would be helpful.
Has anyone else seen this behavior before? I don't want to have to restart my ser proxy ever unless there are config changes or server maintenance.
Thanks, Mike
From: serusers-bounces@lists.iptel.org [mailto:serusers-bounces@lists.iptel.org] On Behalf Of Sabatella, Michael Sent: Saturday, November 07, 2009 10:08 AM To: serusers@iptel.org Cc: Kuan, Steve Subject: [Serusers] 500 internal error
Hi, I am getting a 500 internal server error. I am not sure why as my config did not change. I do not want to restart the ser proxy. Could I get a list of causes for a 500 server error?
Thanks,
Michael Sabatella Network Services Engineer Office: 1-201-253-2280 Cell: 1-908-380-5321
________________________________ DISCLAIMER: This e-mail may contain information that is confidential, privileged or otherwise protected from disclosure. If you are not an intended recipient of this e-mail, do not duplicate or redistribute it by any means. Please delete it and any attachments and notify the sender that you have received it in error. Unintended recipients are prohibited from taking action on the basis of information in this e-mail.E-mail messages may contain computer viruses or other defects, may not be accurately replicated on other systems, or may be intercepted, deleted or interfered with without the knowledge of the sender or the intended recipient. If you are not comfortable with the risks associated with e-mail messages, you may decide not to use e-mail to communicate with IPC. IPC reserves the right, to the extent and under circumstances permitted by applicable law, to retain, monitor and intercept e-mail messages to and from its systems.
Hi, Let me try to explain this in greater detail. My last two emails were not too specific
I am trying to register a user from 2 different sip phones to one of my proxys running Ser 0.9.6. I can register no problem but for some reason after say a 24hr period I try to register them again I get a 500 internal server error. this happened now two days in a row. I am able to fix the problem by restarting the ser proxy. I am llooking for ideas on why the proxy is sending a 500 error out and where I should look to troubleshoot this problem.
Has anyone seen this behavior on Ser 0.9.6?
Help is greatly appreciated.
Thanks Mike ________________________________________ From: serusers-bounces@lists.iptel.org [serusers-bounces@lists.iptel.org] On Behalf Of Sabatella, Michael [Michael.Sabatella@ipc.com] Sent: Saturday, November 07, 2009 10:15 AM To: serusers@iptel.org Cc: Kuan, Steve Subject: Re: [Serusers] 500 internal error
So I restarted the proxy and now everything can register. There was no config changes. I am running Ser 0.9.6.
I would like to understand why I have to restart my proxy to get my clients to register. Any ideas would be helpful.
Has anyone else seen this behavior before? I don’t want to have to restart my ser proxy ever unless there are config changes or server maintenance.
Thanks, Mike
From: serusers-bounces@lists.iptel.org [mailto:serusers-bounces@lists.iptel.org] On Behalf Of Sabatella, Michael Sent: Saturday, November 07, 2009 10:08 AM To: serusers@iptel.org Cc: Kuan, Steve Subject: [Serusers] 500 internal error
Hi, I am getting a 500 internal server error. I am not sure why as my config did not change. I do not want to restart the ser proxy. Could I get a list of causes for a 500 server error?
Thanks,
Michael Sabatella Network Services Engineer Office: 1-201-253-2280 Cell: 1-908-380-5321
________________________________ DISCLAIMER: This e-mail may contain information that is confidential, privileged or otherwise protected from disclosure. If you are not an intended recipient of this e-mail, do not duplicate or redistribute it by any means. Please delete it and any attachments and notify the sender that you have received it in error. Unintended recipients are prohibited from taking action on the basis of information in this e-mail.E-mail messages may contain computer viruses or other defects, may not be accurately replicated on other systems, or may be intercepted, deleted or interfered with without the knowledge of the sender or the intended recipient. If you are not comfortable with the risks associated with e-mail messages, you may decide not to use e-mail to communicate with IPC. IPC reserves the right, to the extent and under circumstances permitted by applicable law, to retain, monitor and intercept e-mail messages to and from its systems.
It's an issue with MySQL see your logs you will get logs of mysql disconnect error that is database gone away, look for mysql patch for this version of ser.
On Sun, Nov 8, 2009 at 8:25 PM, Sabatella, Michael < Michael.Sabatella@ipc.com> wrote:
Hi, Let me try to explain this in greater detail. My last two emails were not too specific
I am trying to register a user from 2 different sip phones to one of my proxys running Ser 0.9.6. I can register no problem but for some reason after say a 24hr period I try to register them again I get a 500 internal server error. this happened now two days in a row. I am able to fix the problem by restarting the ser proxy. I am llooking for ideas on why the proxy is sending a 500 error out and where I should look to troubleshoot this problem.
Has anyone seen this behavior on Ser 0.9.6?
Help is greatly appreciated.
Thanks Mike ________________________________________ From: serusers-bounces@lists.iptel.org [serusers-bounces@lists.iptel.org] On Behalf Of Sabatella, Michael [Michael.Sabatella@ipc.com] Sent: Saturday, November 07, 2009 10:15 AM To: serusers@iptel.org Cc: Kuan, Steve Subject: Re: [Serusers] 500 internal error
So I restarted the proxy and now everything can register. There was no config changes. I am running Ser 0.9.6.
I would like to understand why I have to restart my proxy to get my clients to register. Any ideas would be helpful.
Has anyone else seen this behavior before? I don’t want to have to restart my ser proxy ever unless there are config changes or server maintenance.
Thanks, Mike
From: serusers-bounces@lists.iptel.org [mailto: serusers-bounces@lists.iptel.org] On Behalf Of Sabatella, Michael Sent: Saturday, November 07, 2009 10:08 AM To: serusers@iptel.org Cc: Kuan, Steve Subject: [Serusers] 500 internal error
Hi, I am getting a 500 internal server error. I am not sure why as my config did not change. I do not want to restart the ser proxy. Could I get a list of causes for a 500 server error?
Thanks,
Michael Sabatella Network Services Engineer Office: 1-201-253-2280 Cell: 1-908-380-5321
DISCLAIMER: This e-mail may contain information that is confidential, privileged or otherwise protected from disclosure. If you are not an intended recipient of this e-mail, do not duplicate or redistribute it by any means. Please delete it and any attachments and notify the sender that you have received it in error. Unintended recipients are prohibited from taking action on the basis of information in this e-mail.E-mail messages may contain computer viruses or other defects, may not be accurately replicated on other systems, or may be intercepted, deleted or interfered with without the knowledge of the sender or the intended recipient. If you are not comfortable with the risks associated with e-mail messages, you may decide not to use e-mail to communicate with IPC. IPC reserves the right, to the extent and under circumstances permitted by applicable law, to retain, monitor and intercept e-mail messages to and from its systems. _______________________________________________ Serusers mailing list Serusers@lists.iptel.org http://lists.iptel.org/mailman/listinfo/serusers
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Arun Kumar -
Sabatella, Michael