Thank Hugo, I did that but didn't work. one thing am going to check before I try, I will need to check the privilege grant status of siremis and then hopefully it will work. Thanks Abdul From: hugo.servellon(a)gmail.com To: sr-users(a)lists.sip-router.org Date: Mon, 17 Mar 2014 14:48:14 -0600 Subject: [SR-Users] login to siremis failed 'siremis.user' doesn't Hi There, A fast solution would be to re-run the installation procedure. To do so , follow the steps below : a)Remove siremis-4.0.0/siremis/install.lock b)While reinstalling and setting up the database properties , check all of the options available at the bottom of the form . That worked for me , Cheers _______________________________________________ SIP Express Router (SER) and Kamailio (OpenSER) - sr-users mailing list sr-users(a)lists.sip-router.org http://lists.sip-router.org/cgi-bin/mailman/listinfo/sr-users