Hi iam following the same document only to make my voice mail work below is my config, its works if the user is registered locally and if not available it will moving to voicemail But when iam dialing PSTN still its going to voicemail Aug 25 11:05:19 cdrouter ser[9337]: **************** vm start - begin ****************** Aug 25 11:05:19 cdrouter Sems[802]: Error: 404 voicemail: no email address for user <1XXXXXX360> Aug 25 11:05:19 cdrouter ser[9348]: ACC: call missed: from=99999 < sip:99999@domain.com <mailto:sip:99999@domain.com>>;tag=2858293102, i-uri=sip:1XXXXXXX360@domain.com <mailto:sip:1XXXXXXX360@domain.com>, method=INVITE, o-uri= sip:1XXXXXX360@domain.com <mailto:sip:1XXXXXX360@domain.com>, code=404 Not Found Aug 25 11:05:19 cdrouter ser[9337]: **************** vm start - end ****************** ------------ if (!lookup("location")) { # Voicemail specific configuration - begin if(method=="ACK" || method=="INVITE" || method=="BYE"){ setflag(2); if(t_newtran()){ t_reply("100","Trying -- just wait a minute !"); if(method=="INVITE"){ log(1,"**************** vm start - begin ******************\n"); if(!vm("/tmp/am_fifo","voicemail")){ log("could not contact the answer machine\n"); t_reply("500","could not contact the answer machine"); }; log(1,"**************** vm start - end ******************\n"); break; }; if(method=="BYE"){ log(1,"**************** vm end - begin ******************\n"); if(!vm("/tmp/am_fifo","bye")){ log("could not contact the answer machine\n"); t_reply("500","could not contact the answer machine"); }; log(1,"**************** vm end - end ******************\n"); break; }; } else { log("could not create new transaction\n"); sl_send_reply("500","could not create new transaction"); }; /* Not found*/ sl_send_reply("404","Not Found"); }; # Voicemail specific configuration - end }; On 8/24/06, *Greger V. Teigre* &lt;greger(a)teigre.com <mailto:greger@teigre.com>> wrote: Look at the features-callfwd.cfg example from onsip.org <http://onsip.org/>, now available here: http://www.iptel.org/ser/doc/gettingstarted g-) ram wrote: Hi I have existing SER Running i have local users ( extensions) and DID ( all other countries) iam able to make calls in and out , there is no problem but when the user not available, it has to send to Voice mail, but its only sending the users who are locally start with 9*, how can i send the user start with 9 or any DID not availble send to voicemail here is my config if (!lookup("location") && ( uri=~"^sip:9.*@domain.com <mailto:9.*@domain.com>" ) ) { # Voicemail specific configuration - begin if(method=="ACK" || method=="INVITE" || method=="BYE"){ setflag(2); if(t_newtran()){ t_reply("100","Trying -- just wait a minute !"); if(method=="INVITE"){ log(1,"**************** vm start - begin ******************\n"); if(!vm("/tmp/am_fifo","voicemail")){ log("could not contact the answer machine\n"); t_reply("500","could not contact the answer machine"); }; log(1,"**************** vm start - end ******************\n"); break; }; if(method=="BYE"){ log(1,"**************** vm end - begin ******************\n"); if(!vm("/tmp/am_fifo","bye")){ log("could not contact the answer machine\n"); t_reply("500","could not contact the answer machine"); }; log(1,"**************** vm end - end ******************\n"); break; }; } else { log("could not create new transaction\n"); sl_send_reply("500","could not create new transaction"); }; break; }; break; }; any help will be great Ram ------------------------------------------------------------------------ _______________________________________________ Serusers mailing list Serusers(a)lists.iptel.org <mailto:Serusers@lists.iptel.org> http://lists.iptel.org/mailman/listinfo/serusers