That means that either INVITE was replied with a negative reply (code > 299), or you account a different method than INVITE, ACK, BYE, or CANCEL.

Try to disable accounting of missed calls you you want to get rid of these records or make sure that you set accounting flag only for INVITE, ACK, BYE, and CANCEL messages.

Jan.

On 23-04 11:09, Harold Workman wrote:

Hi,

How do i go about fixing this so that it shows Start and Stop instead of Failed?

   Acct-Status-Type = Failed
    Service-Type = IAPP-Register
    Attr-102 = 0x00000198
    Attr-101 = 0x00000001
    User-Name = "1111001000@cytelcom.com"
    Calling-Station-Id = "sip:1111001000@cytelcom.com"
    Called-Station-Id = "sip:54691@cytelcom.com"

-- Harold Workman CCNA, CCNP Cytel Communications hworkman@cytelcom.com Ph. 281-449-4000 x3098

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