dlg_refer caller fails to create callee dialog - sr-users

8 May 2017


      Hi,
  I am calling dlg_refer after dialog is confirmed on both sides. This time the callee is a real client, so call was established end to end.
 But still I get the error "No contact available" when callee dialog is being created - see below.
  I am attaching the snippet of my config where I am calling dlg_refer as well..
Is there something wrong with my usage? Please advise.
Thanks,
Pranathi
4719 May  8 22:27:31 devsip00 /sbin/kamailio[1125]: INFO: <script>: Translation: Dialog confirmed 3 and agenturi: sip:agent1@devtranslation.sms-test.cyracom.com
4720 May  8 22:27:31 devsip00 /sbin/kamailio[1125]: exec: *** cfgtrace:local_route=[dialog:start] c=[routingdev.cfg] l=573 a=16 n=if
4721 May  8 22:27:31 devsip00 /sbin/kamailio[1125]: exec: *** cfgtrace:local_route=[dialog:start] c=[routingdev.cfg] l=567 a=26 n=xlog
4722 May  8 22:27:31 devsip00 /sbin/kamailio[1125]: INFO: <script>: Translation: Referring dialog from sip:71594386@10.11.200.59:49376;alias=10.11.200.59~49376~1
4723 May  8 22:27:31 devsip00 /sbin/kamailio[1125]: exec: *** cfgtrace:local_route=[dialog:start] c=[routingdev.cfg] l=568 a=26 n=dlg_refer
4724 May  8 22:27:31 devsip00 /sbin/kamailio[1125]: ERROR: dialog [dlg_req_within.c:85]: build_dlg_t(): no contact available
4725 May  8 22:27:31 devsip00 /sbin/kamailio[1125]: ERROR: dialog [dlg_transfer.c:188]: dlg_refer_callee(): failed to create dlg_t
event_route[dialog:start] {
   if(is_known_dlg()) {
       $var(agentUri) = $dlg_var("agenturi");
       xlog("L_INFO", "Translation: Dialog confirmed $dlg(state) and agenturi: $var(agentUri)");
       if ($(var(agentUri){uri.user}) != "")
       {
           xlog("L_INFO", "Translation: Referring dialog from $dlg(from_contact)");
           dlg_refer("caller",  "$var(agentUri)");
       }
       else
       {
           xlog("L_INFO", "Translation: Dialog confirmed $dlg(state) but no agent info yet\n");
       }
   }
}
Pranathi Venkatayogi
System Developer II
(520) 745-9447 x4466
www.cyracom.comhttp://www.cyracom.com/
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