8 Aug
2008
8 Aug
'08
3:05 a.m.
Hi Chris,
your scenario does not look right to me.
fr_inv_timer works only with non-established dialogs:
From documentation:
Timer which hits if no final
reply for an INVITE arrives after a provisional
message was received (in seconds). This timer is started after the first
provisional response. Thus, fast failover (no 100 trying from gateway) can
be achieved by setting fr_timer to low values.
In your case, if the IVR application answers the call, there should be
another reason for disconnection.
I suggest grabbing a ngrep for deeper troubleshooting.
Cheers,
DanB
On Fri, Aug 8, 2008 at 8:55 AM, Kaeman Chris <kaemanchris(a)yahoo.co.in>wrote;wrote:
Hello,
We have an fr_inv_timer set to 45 secs. When i make calls to an 800 number,
the call hits to the 1st provider on LCR and IVR recording starts asking to
hit an option 1,2,3,etc & if the caller dont hit any option and leave the
call up to 45 secs. Than fr_inv_timer kills the transaction by sending a
CANCEL message and thereby openser forces the call to send it over to the
fail over route. Is this correct should it try the call on the failover
route because the 1st provider was able to complete the call than why the
call went over to the failover route?
here as soon as the call switches to the 2nd provider the IVR message
starts again from the option 1 leaving the option 3 in the middle of the
recording. is this correct?
let me know if the query is not clear.
Thanks in advance
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