Hi all,
I am testing the sems version from the Head and when i uses a SIP Phone to call into the IVR module for recording when I am in the middle of recording, the program detected DTMF signal and jump out of the script. Why is it so? as I never pressed on any key? How can I resolve this problem? Why is the voice signal become the DTMF signal? Is there any adjustment that i can do to solve this problem , as my voice goes louder the more DTMF signal is being detected.
Please help.
regards, nicky