Re: [Serusers] voicemail config

no. He means sip protocol traces. There are several ways to get them. You can use - ngrep (works on the unix server) - tcpdump (unix + windows) - ethereal (unix + windows) to grab the sip packets from the network interface. If you have installed "ngrep" you can just do a: ngrep -d eth0 src port 5060 or dst port 5060 better, redirect all to a file for futher investigation: ngrep -d eth0 src port 5060 or dst port 5060 > /tmp/siplog & in case youre sip port (on the server) is 5060 and youre network interface is "eth0". In addition you can install the "xlite" softfone from xten.com. It has a debug option which will display all sip messages in a window. This is very convenient for debugging from notebook at a customer site etc. best regards, Arnd