Hey Folks,
What a great conversation, really enjoyed all the insight and feedback, other than
what's already been said, which I agree with whole heartedly, I want to add some
personal reflection.
FOSS is exceptional for putting tools in your hands to build what your business can use to
succeed. You will spend upfront $$ investment with man-hours learning, deploying, managing
then cost trails off to realize the return on investment which is usually exponential
compared to commercial drop-in voice switches. A key consideration is expected/targeted
growth of the solution and operational expediency, how big with the subscriber base get,
voice service is a high touch point for customer support. Once you (as in personally)
deploy a FOSS solution in production, you are tied to that solution for its foreseeable
existence, good luck finding competent and like-minded staff that see your vision and can
support the solution as you do. Deployment guys will always have a deeper
understanding/knowledge of the solution, architecture, configuration, pitfalls and work
around than the operations support folks. If you don't have staff resources, having
consultants you can rely on is crucial for success.
I can't say enough about Kamailio for building call routing solutions, mature, stable,
reliable, continued improvements, phenomenal developer and community base for support.
Good luck whichever direction you go in!
JR Richardson
On Apr 14, 2024, at 12:25 PM, Alex Balashov <abalashov(a)evaristesys.com> wrote:
Medium to large organisations, in particular, tend to
extract labour from consistent (if unextraordinary) output of everyday do-gooders, and not
the more stochastic and volatile heroics of open-source superstars.
Sorry, I meant to say "extract value" here, not "extract labour".
But the larger point is that any successful formula heavily reliant on open-source is
going to be a lot more dependent on culture, and on the strengths of individual people and
their specific skills, than a formula reliant on a third-party vendor, all other things
being equal.
-- Alex
--
Alex Balashov
Principal Consultant
Evariste Systems LLC
Web:
https://evaristesys.com
Tel: +1-706-510-6800
End of sr-users Digest, Vol 227, Issue 36
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