29 Jan
2008
29 Jan
'08
8:17 p.m.
Nhadie wrote:
Hi,
I'm recently added voip on our services using ser.
i bill my users using the time of INVITE and BYE. but got a complain
from one of my users, why even if the call was not answered they still
get billed,
what can i use on ser to check whether a call has been answered or not,
then i will bill only base on the answered call.
Thanks in advanced.
Regards,
Ron
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That sounds like a logging issue. If the call is not answered, there
shouldn't be a BYE, there should only be a CANCEL.
What's your logging setup like?
N.