Well, working with this phone may be a challenge.
I have gone around with Polycom on three phone calls. They don't support the phone, only through your provider can you get the User ID and password to web into the phone, and the Admin Guide.
Is there anyway IPTEL can represent us (SER users) in getting this information since IPTEL could be considered a vendor? The phone looks to be one of the best buys in features, look and feel, and price.
Scott Morris Senior Network Engineer ORAU / ORISE 865-576-4672 'B' Schedule