[Serusers] Reg. 500 Internal Server Error

17 Jan 2004

Hi all,

    I have a private network arrangement as described below.

Cisco Skinny UA (line no:1133)-> Cisco CallManager -> Cisco router(2611XM)->
sipH323 convereter -> SER -> Cisco SIP UA (lineno: 3322).

Their Corresponding IP address are
192.168.6.101 -> 192.168.6.248 -> 192.168.6.250 -> 192.168.6.100(port:5080 for
SIP side, port 1720 for H323 side)->192.168.6.100(port:5060)->192.168.6.103

     I tried calling from skinny phone to sip phone. It doesn't work. 

     I have the default configuration in my SER. I traced message using ngrep on eth0 and
loopback interfaces. I could see that the messages are going from skinny UA to SER and
then the problem occurs. I could see that there is a 500 Internal server error.

     Do I need to configure SER for it to work?. If so, give me an idea of how to do
that.

I have attached the traces below. 

ngrep on eth0:
--------------
interface: eth0 (192.168.6.0/255.255.255.0)
#############
T 192.168.6.248:1794 -> 192.168.6.250:1720 [AP]
  ...}...(......l...1133p..3322~.]. .....J.....Df@..1.1.3.3.....fU..p..Kg..(.
  .....e.I....p..Kg..(......e..........@......D.....
#
T 192.168.6.250:1720 -> 192.168.6.248:1794 [AP]
...E...(.~.9.!.....J..(.....@.<........+......p..Kg..(......e........
##
T 198.3.192.168 -> 6.100.0.0 +1540@8:28
  ..........[T.....d..........
###
T 192.168.6.250:11219 -> 192.168.6.100:1720 [AP]
  .......l......l...1133p..3322~... .....J..(.....@.<.....p..Kg..(......e....
  .......+....p..Kg..(......e4......@...........G_..@......M@...........G^...
  ..G_...............=.@....6`...../.-....gtd..."IAM,..GEA,trs3,00,1,y,y,1,11
  33....)..gtd."IAM,..GEA,trs3,00,1,y,y,1,1133....
##
T 192.168.6.100:1720 -> 192.168.6.250:11219 [AP]
  ...c...l.(.root.~.P.!.....J..(....=.SIP-H323 Gateway, SIPquest...1.0...h`..
  .p..Kg..(......e........
#
T 198.3.192.168 -> 6.100.0.0 +1540@8:28
  ..........[T.....d.........g
#
U 192.168.6.100:5060 -> 192.168.6.103:5060
  INVITE sip:3322@192.168.6.103:5060 SIP/2.0..Max-Forwards: 10..Record-Route:
   <sip:3322@192.168.6.100;lr=on>..Via: SIP/2.0/UDP 192.168.6.100;branch=z9hG
  4bKd112.604760d4.0..Via: SIP/2.0/UDP glacier.sipuky.edu:5080;received=192.1
  68.6.100; branch=z9hG4bKLu!+PwuWBAAUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAD_..From:
   sip:1133@glacier.sipuky.edu..To: sip:3322@sipuky.edu..CSeq: 1 INVITE..Call
  -ID: 1570693032@glacier.sipuky.edu..Contact: <sip:1133@glacier.sipuky.edu:5
  080>..Accept: application/sdp..Content-Type: application/sdp..Content-Lengt
  h: 178....v=0..o=glacier.sipuky.edu 401627241 1948548350 IN IP4 192.168.6.1
  00..s=SIP Library call..c=IN IP4 192.168.6.250..t=3283372336 0..m=audio 182
  70 RTP/AVP 18..a=rtpmap:18 G729/8000..
#
U 192.168.6.103:49843 -> 204.198.76.200:53
  ............._sip._udp.glacier.sipuky.edu..!..
#
U 204.198.76.200:53 -> 192.168.6.103:49843
  ............._sip._udp.glacier.sipuky.edu..!...%.......k.7.L3.NSTLD.COM..NS
  TLD.VERISIGN-GRS.Cwr............:...Q.
#
U 192.168.6.103:49844 -> 204.198.76.200:53
  .............glacier.sipuky.edu.....
#
U 204.198.76.200:53 -> 192.168.6.103:49844
  .............glacier.sipuky.edu..............k.7.L3.NSTLD.COM..NSTLD.VERISI
  GN-GRS.9wr............:...Q.
#
U 192.168.6.103:49845 -> 192.168.6.100:5060
  SIP/2.0 500 Internal Server Error..Via: SIP/2.0/UDP 192.168.6.100;branch=z9
  hG4bKd112.604760d4.0,SIP/2.0/UDP glacier.sipuky.edu:5080;received=192.168.6
  .100; branch=z9hG4bKLu!+PwuWBAAUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAD_..From: sip
  :1133@glacier.sipuky.edu..Call-ID: 1570693032@glacier.sipuky.edu..To: sip:3
  322@sipuky.edu..Date: Sat, 17 Jan 2004 23:55:25 GMT..CSeq: 1 INVITE..Conten
  t-Length: 0....#
U 192.168.6.100:5060 -> 192.168.6.103:5060
  ACK sip:3322@192.168.6.103:5060 SIP/2.0..Via: SIP/2.0/UDP 192.168.6.100;bra
  nch=z9hG4bKd112.604760d4.0..From: sip:1133@glacier.sipuky.edu..Call-ID: 157
  0693032@glacier.sipuky.edu..To: sip:3322@sipuky.edu..CSeq: 1 ACK..User-Agen
  t: Sip EXpress router(0.8.11 (i386/linux))..Content-Length: 0....
##########
T 198.3.192.168 -> 6.100.0.0 +1540@8:28
  ..........[T.....d.........g
##
T 192.168.6.248:1794 -> 192.168.6.250:1720 [AP]
  ...1...(Z....~.!.%.....J......p..Kg..(......e....
### 
T 192.168.6.250:1720 -> 192.168.6.248:1794 [AP]
  ...2...(Z....~.".%.....J.......p..Kg..(......e....
####
T 192.168.6.250:11219 -> 192.168.6.100:1720 [AP]
  ...2...lZ....~.".%.....J.......p..Kg..(......e....
# 
T 192.168.6.100:1720 -> 192.168.6.250:11219 [AP]
  ...1...lZ....~.!.%.....J......p..Kg..(......e....
############
U 128.163.55.137:496 -> 224.0.1.40:496
  ..........7=........
exit
114 received, 0 dropped

*******************************************************

ngrep on loopback:
-------------------
interface: lo (127.0.0.0/255.0.0.0)
#
U 192.168.6.100:32957 -> 192.168.6.100:53
  .............sipuky.edu.....
#
U 192.168.6.100:53 -> 192.168.6.100:32957
  .............sipuky.edu..............@.%.glacier...root..wd....:
  ...Q..$.....@
#
U 192.168.6.100:32957 -> 192.168.6.100:53
  .............sipuky.edu.sipuky.edu.....
#
U 192.168.6.100:53 -> 192.168.6.100:32957
  .............sipuky.edu.sipuky.edu..............@.%.glacier...ro
  ot..wd....:...Q..$.....@
#
U 192.168.6.100:32957 -> 192.168.6.100:53
  .............sipuky.edu.....
#
U 192.168.6.100:53 -> 192.168.6.100:32957
  .............sipuky.edu..............@.%.glacier...root..wd....:
  ...Q..$.....@
#
U 192.168.6.100:32957 -> 192.168.6.100:53
  .............sipuky.edu.sipuky.edu.....
#
U 192.168.6.100:53 -> 192.168.6.100:32957
  .............sipuky.edu.sipuky.edu..............@.%.glacier...ro
  ot..wd....:...Q..$.....@
#
U 192.168.6.100:32957 -> 192.168.6.100:5060
  INVITE sip:3322@sipuky.edu SIP/2.0..Via: SIP/2.0/UDP glacier.sip
  uky.edu:5080; branch=z9hG4bKLu!+PwuWBAAUAAAAAAAAAAAAAAAAAAAAAAAA
  AAAAAAD_..From: sip:1133@glacier.sipuky.edu..To: sip:3322@sipuky
  .edu..CSeq: 1 INVITE..Call-ID: 1570693032@glacier.sipuky.edu..Co
  ntact: <sip:1133@glacier.sipuky.edu:5080>..Accept: application/s
  dp..Content-Type: application/sdp..Content-Length: 178....v=0..o
  =glacier.sipuky.edu 401627241 1948548350 IN IP4 192.168.6.100..s
  =SIP Library call..c=IN IP4 192.168.6.250..t=3283372336 0..m=aud
  io 18270 RTP/AVP 18..a=rtpmap:18 G729/8000..
#
U 192.168.6.100:5060 -> 192.168.6.100:5080
  SIP/2.0 100 trying -- your call is important to us..Via: SIP/2.0
  /UDP glacier.sipuky.edu:5080; branch=z9hG4bKLu!+PwuWBAAUAAAAAAAA
  AAAAAAAAAAAAAAAAAAAAAAD_;received=192.168.6.100..From: sip:1133@
  glacier.sipuky.edu..To: sip:3322@sipuky.edu..CSeq: 1 INVITE..Cal
  l-ID: 1570693032@glacier.sipuky.edu..Server: Sip EXpress router 
  (0.8.11 (i386/linux))..Content-Length: 0..Warning: 392 192.168.6
  .100:5060 "Noisy feedback tells:  pid=17744 req_src_ip=192.168.6
  .100 req_src_port=32957 in_uri=sip:3322@sipuky.edu out_uri=sip:3
  322@192.168.6.103:5060 via_cnt==1"....
#
I 192.168.6.100 -> 192.168.6.100 3:3
  ....E..j..@.@..Z...d...d.....VQ.SIP/2.0 500 Internal Server Erro
  r..Via: SIP/2.0/UDP glacier.sipuky.edu:5080;received=192.168.6.1
  00; branch=z9hG4bKLu!+PwuWBAAUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAD_..
  From: sip:1133@glacier.sipuky.edu..Call-ID: 1570693032(a)glacier.s
  ipuky.edu..To: sip:3322@sipuky.edu..Date: Sat, 17 Jan 2004 23:55
  :25 GMT..CSeq: 1 INVITE..Content-Length: 0....
#
U 192.168.6.100:5060 -> 192.168.6.100:5080
  SIP/2.0 500 Internal Server Error..Via: SIP/2.0/UDP glacier.sipu
  ky.edu:5080;received=192.168.6.100; branch=z9hG4bKLu!+PwuWBAAUAA
  AAAAAAAAAAAAAAAAAAAAAAAAAAAAD_..From: sip:1133@glacier.sipuky.ed
  u..Call-ID: 1570693032@glacier.sipuky.edu..To: sip:3322@sipuky.e
  du..Date: Sat, 17 Jan 2004 23:55:25 GMT..CSeq: 1 INVITE..Content
  -Length: 0....
#
I 192.168.6.100 -> 192.168.6.100 3:3
  ....E..j..@.@..Z...d...d.....VQ.SIP/2.0 500 Internal Server Erro
  r..Via: SIP/2.0/UDP glacier.sipuky.edu:5080;received=192.168.6.1
  00; branch=z9hG4bKLu!+PwuWBAAUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAD_..
  From: sip:1133@glacier.sipuky.edu..Call-ID: 1570693032(a)glacier.s
  ipuky.edu..To: sip:3322@sipuky.edu..Date: Sat, 17 Jan 2004 23:55
  :25 GMT..CSeq: 1 INVITE..Content-Length: 0....
#
U 192.168.6.100:32957 -> 192.168.6.100:5060
  INVITE sip:3322@sipuky.edu SIP/2.0..Via: SIP/2.0/UDP glacier.sip
  uky.edu:5080; branch=z9hG4bKLu!+PwuWBAAUAAAAAAAAAAAAAAAAAAAAAAAA
  AAAAAAD_..From: sip:1133@glacier.sipuky.edu..To: sip:3322@sipuky
  .edu..CSeq: 1 INVITE..Call-ID: 1570693032@glacier.sipuky.edu..Co
  ntact: <sip:1133@glacier.sipuky.edu:5080>..Accept: application/s
  dp..Content-Type: application/sdp..Content-Length: 178....v=0..o
  =glacier.sipuky.edu 401627241 1948548350 IN IP4 192.168.6.100..s
  =SIP Library call..c=IN IP4 192.168.6.250..t=3283372336 0..m=aud
  io 18270 RTP/AVP 18..a=rtpmap:18 G729/8000..
#
U 192.168.6.100:5060 -> 192.168.6.100:5080
  SIP/2.0 500 Internal Server Error..Via: SIP/2.0/UDP glacier.sipu
  ky.edu:5080;received=192.168.6.100; branch=z9hG4bKLu!+PwuWBAAUAA
  AAAAAAAAAAAAAAAAAAAAAAAAAAAAD_..From: sip:1133@glacier.sipuky.ed
  u..Call-ID: 1570693032@glacier.sipuky.edu..To: sip:3322@sipuky.e
  du..Date: Sat, 17 Jan 2004 23:55:25 GMT..CSeq: 1 INVITE..Content
  -Length: 0....
#
I 192.168.6.100 -> 192.168.6.100 3:3
  ....E..j..@.@..Z...d...d.....VQ.SIP/2.0 500 Internal Server Erro
  r..Via: SIP/2.0/UDP glacier.sipuky.edu:5080;received=192.168.6.1
  00; branch=z9hG4bKLu!+PwuWBAAUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAD_..
  From: sip:1133@glacier.sipuky.edu..Call-ID: 1570693032(a)glacier.s
  ipuky.edu..To: sip:3322@sipuky.edu..Date: Sat, 17 Jan 2004 23:55
  :25 GMT..CSeq: 1 INVITE..Content-Length: 0....
#
U 192.168.6.100:32957 -> 192.168.6.100:5060
  INVITE sip:3322@sipuky.edu SIP/2.0..Via: SIP/2.0/UDP glacier.sip
  uky.edu:5080; branch=z9hG4bKLu!+PwuWBAAUAAAAAAAAAAAAAAAAAAAAAAAA
  AAAAAAD_..From: sip:1133@glacier.sipuky.edu..To: sip:3322@sipuky
  .edu..CSeq: 1 INVITE..Call-ID: 1570693032@glacier.sipuky.edu..Co
  ntact: <sip:1133@glacier.sipuky.edu:5080>..Accept: application/s
  dp..Content-Type: application/sdp..Content-Length: 178....v=0..o
  =glacier.sipuky.edu 401627241 1948548350 IN IP4 192.168.6.100..s
  =SIP Library call..c=IN IP4 192.168.6.250..t=3283372336 0..m=aud
  io 18270 RTP/AVP 18..a=rtpmap:18 G729/8000..
#
U 192.168.6.100:5060 -> 192.168.6.100:5080
  SIP/2.0 500 Internal Server Error..Via: SIP/2.0/UDP glacier.sipu
  ky.edu:5080;received=192.168.6.100; branch=z9hG4bKLu!+PwuWBAAUAA
  AAAAAAAAAAAAAAAAAAAAAAAAAAAAD_..From: sip:1133@glacier.sipuky.ed
  u..Call-ID: 1570693032@glacier.sipuky.edu..To: sip:3322@sipuky.e
  du..Date: Sat, 17 Jan 2004 23:55:25 GMT..CSeq: 1 INVITE..Content
  192.168.6.100 -> 192.168.6.100 3:3
  ....E..j..@.@..Z...d...d.....VQ.SIP/2.0 500 Internal Server Erro
  r..Via: SIP/2.0/UDP glacier.sipuky.edu:5080;received=192.168.6.1
  00; branch=z9hG4bKLu!+PwuWBAAUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAD_..
  From: sip:1133@glacier.sipuky.edu..Call-ID: 1570693032(a)glacier.s
  ipuky.edu..To: sip:3322@sipuky.edu..Date: Sat, 17 Jan 2004 23:55
  :25 GMT..CSeq: 1 INVITE..Content-Length: 0....
#
U 192.168.6.100:32957 -> 192.168.6.100:5060
  INVITE sip:3322@sipuky.edu SIP/2.0..Via: SIP/2.0/UDP glacier.sip
  uky.edu:5080; branch=z9hG4bKLu!+PwuWBAAUAAAAAAAAAAAAAAAAAAAAAAAA
  AAAAAAD_..From: sip:1133@glacier.sipuky.edu..To: sip:3322@sipuky
  .edu..CSeq: 1 INVITE..Call-ID: 1570693032@glacier.sipuky.edu..Co
  ntact: <sip:1133@glacier.sipuky.edu:5080>..Accept: application/s
  dp..Content-Type: application/sdp..Content-Length: 178....v=0..o
  =glacier.sipuky.edu 401627241 1948548350 IN IP4 192.168.6.100..s
  =SIP Library call..c=IN IP4 192.168.6.250..t=3283372336 0..m=aud
  io 18270 RTP/AVP 18..a=rtpmap:18 G729/8000..
#
U 192.168.6.100:5060 -> 192.168.6.100:5080
  SIP/2.0 500 Internal Server Error..Via: SIP/2.0/UDP glacier.sipu
  ky.edu:5080;received=192.168.6.100; branch=z9hG4bKLu!+PwuWBAAUAA
  AAAAAAAAAAAAAAAAAAAAAAAAAAAAD_..From: sip:1133@glacier.sipuky.ed
  u..Call-ID: 1570693032@glacier.sipuky.edu..To: sip:3322@sipuky.e
  du..Date: Sat, 17 Jan 2004 23:55:25 GMT..CSeq: 1 INVITE..Content
  -Length: 0....
 -Length: 0....
I 192.168.6.100 -> 192.168.6.100 3:3
  ....E..j..@.@..Z...d...d.....VQ.SIP/2.0 500 Internal Server Erro
  r..Via: SIP/2.0/UDP glacier.sipuky.edu:5080;received=192.168.6.1
  00; branch=z9hG4bKLu!+PwuWBAAUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAD_..
  From: sip:1133@glacier.sipuky.edu..Call-ID: 1570693032(a)glacier.s
  ipuky.edu..To: sip:3322@sipuky.edu..Date: Sat, 17 Jan 2004 23:55
  :25 GMT..CSeq: 1 INVITE..Content-Length: 0....
#
U 192.168.6.100:32957 -> 192.168.6.100:5060
  INVITE sip:3322@sipuky.edu SIP/2.0..Via: SIP/2.0/UDP glacier.sip
  uky.edu:5080; branch=z9hG4bKLu!+PwuWBAAUAAAAAAAAAAAAAAAAAAAAAAAA
  AAAAAAD_..From: sip:1133@glacier.sipuky.edu..To: sip:3322@sipuky
  .edu..CSeq: 1 INVITE..Call-ID: 1570693032@glacier.sipuky.edu..Co
  ntact: <sip:1133@glacier.sipuky.edu:5080>..Accept: application/s
  dp..Content-Type: application/sdp..Content-Length: 178....v=0..o
  =glacier.sipuky.edu 401627241 1948548350 IN IP4 192.168.6.100..s
  =SIP Library call..c=IN IP4 192.168.6.250..t=3283372336 0..m=aud
  io 18270 RTP/AVP 18..a=rtpmap:18 G729/8000..
#
U 192.168.6.100:5060 -> 192.168.6.100:5080
  SIP/2.0 500 Internal Server Error..Via: SIP/2.0/UDP glacier.sipu
  ky.edu:5080;received=192.168.6.100; branch=z9hG4bKLu!+PwuWBAAUAA
  AAAAAAAAAAAAAAAAAAAAAAAAAAAAD_..From: sip:1133@glacier.sipuky.ed
  u..Call-ID: 1570693032@glacier.sipuky.edu..To: sip:3322@sipuky.e
  du..Date: Sat, 17 Jan 2004 23:55:25 GMT..CSeq: 1 INVITE..Content
  -Length  ....E..j..@.@..Z...d...d.....VQ.SIP/2.0 500 Internal Server Erro
  r..Via: SIP/2.0/UDP glacier.sipuky.edu:5080;received=192.168.6.1
  00; branch=z9hG4bKLu!+PwuWBAAUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAD_..
  From: sip:1133@glacier.sipuky.edu..Call-ID: 1570693032(a)glacier.s
  ipuky.edu..To: sip:3322@sipuky.edu..Date: Sat, 17 Jan 2004 23:55
  :25 GMT..CSeq: 1 INVITE..Content-Length: 0....
#
U 192.168.6.100:5060 -> 192.168.6.100:5080
  SIP/2.0 500 Internal Server Error..Via: SIP/2.0/UDP glacier.sipu
  ky.edu:5080;received=192.168.6.100; branch=z9hG4bKLu!+PwuWBAAUAA
  AAAAAAAAAAAAAAAAAAAAAAAAAAAAD_..From: sip:1133@glacier.sipuky.ed
  u..Call-ID: 1570693032@glacier.sipuky.edu..To: sip:3322@sipuky.e
  du..Date: Sat, 17 Jan 2004 23:55:25 GMT..CSeq: 1 INVITE..Content
  -Length: 0....
#
I 192.168.6.100 -> 192.168.6.100 3:3
  ....E..j..@.@..Z...d...d.....VQ.SIP/2.0 500 Internal Server Erro
  r..Via: SIP/2.0/UDP glacier.sipuky.edu:5080;received=192.168.6.1
  00; branch=z9hG4bKLu!+PwuWBAAUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAD_..
  From: sip:1133@glacier.sipuky.edu..Call-ID: 1570693032(a)glacier.s
  ipuky.edu..To: sip:3322@sipuky.edu..Date: Sat, 17 Jan 2004 23:55
  :25 GMT..CSeq: 1 INVITE..Content-Length: 0....
exit
66 received, 0 dropped

: 0....

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[Serusers] Reg. 500 Internal Server Error