[Serusers] question on Adding aliases

We are trying to get inbound DID's working on our SER box. Outbound is working perfectly as we are doing pre-paid.

I ran this command [root@voip1 ~]# serctl alias add 6049094251 sip:5002@216.x.xxx.xx domain unknown: use usernames with domain or set default domain in SIP_DOMAIN [root@voip1 ~]#

I get the same result if I put our domain in place of the IP address. We had someone else set this box up for us and I am having problems reaching them.

5002 is is the username of my test ATA logged into the system I can make outgoing calls to the PSTN

What am I doing wrong?? I have been reading Archives allday trying to grasp this. The DID provider is directing that DID at the IP of this SER box

Eric Haskins Lead Software Developer eric@v1010.com