Here is relevant values from `db/kazoo.db`
```
sqlite> select * from presentity where
etag='kfp+326f0d1353a3adb7949e6f6b76a06906c7@e8634ea1-68a0-471a-ac32-e7fd5ef5197e';
15|201|ai.cust.ai.co.uk|dialog|kfp+326f0d1353a3adb7949e6f6b76a06906c7@e8634ea1-68a0-471a-ac32-e7fd5ef5197e|0|1524099505|<?xml
version="1.0" encoding="UTF-8"?><dialog-info
xmlns="urn:ietf:params:xml:ns:dialog-info" version="1"
state="full" entity="sip:201@ai.cust.ai.co.uk"><dialog
id="kfp+326f0d1353a3adb7949e6f6b76a06906c7@e8634ea1-68a0-471a-ac32-e7fd5ef5197e"
call-id="kfp+326f0d1353a3adb7949e6f6b76a06906c7@e8634ea1-68a0-471a-ac32-e7fd5ef5197e"
direction="recipient"><state>early</state><local><identity
display="201">sip:201@ai.cust.ai.co.uk</identity><target
uri="sip:201@ai.cust.ai.co.uk"/></local><remote><identity
display="anonymous">sip:anonymous@ai.cust.ai.co.uk</identity><target
uri="sip:201@ai.cust.ai.co.uk"/></remote></dialog></dialog-info>|sip:31.28.75.194:11000|0
sqlite>
```
And same formated XML value
```
<?xml version="1.0" encoding="UTF-8"?>
<dialog-info xmlns="urn:ietf:params:xml:ns:dialog-info" version="1"
state="full" entity="sip:201@ai.cust.ai.co.uk">
<dialog
id="kfp+320867f87e21b7d6ba0621b609ce7f6a7f@bafd2f3d-d3a9-4c7d-be75-10fca3f358ca"
call-id="kfp+320867f87e21b7d6ba0621b609ce7f6a7f@bafd2f3d-d3a9-4c7d-be75-10fca3f358ca"
direction="recipient">
<state>early</state>
<local>
<identity
display="201">sip:201@ai.cust.ai.co.uk</identity>
<target uri="sip:201@ai.cust.ai.co.uk" />
</local>
<remote>
<identity
display="03333444466">sip:03333444466@ai.cust.ai.co.uk</identity>
<target uri="sip:201@ai.cust.ai.co.uk" />
</remote>
</dialog>
</dialog-info>
```
I cannot get PCAP file for Call-ID `bafd2f3d-d3a9-4c7d-be75-10fca3f358ca`. But I can find
3 similar other call.
[
call-1.pcap.gz](https://github.com/kamailio/kamailio/files/1990763/call-1.p…
[
call-2.pcap.gz](https://github.com/kamailio/kamailio/files/1990764/call-2.p…
[
call-3.pcap.gz](https://github.com/kamailio/kamailio/files/1990765/call-3.p…
Looks as kamailio not receive dialog update from ecallmgr when FS cannot create channel:
1) `NORMAL_UNSPECIFIED` (in example above kazoo CDR contains hangup_code 900)
2) `480 Temporarily not available` in call-1.pcap and call-2.pcap.
Or when FS generate event `481 Call Does Not Exist` for already completed call
(call-3.pcap).
**Relevan kazoo CDR for**
call-1
```
[root@node0 ~]# curl -s -S
'https://cust.ai.co.uk/v2/accounts/a73004697e232c237b9e16a34889d9e7/cdrs/201805-b80e7a23-e2c9-407b-a061-f6c279efc7bb'
-H 'X-Auth-Token: XXXXXX' | jq -j '.data'
{
"custom_channel_vars": {
"account_id": "a73004697e232c237b9e16a34889d9e7",
"authorizing_id": "616c66a3cd184d22182bd98dc0d4ccab",
"authorizing_type": "device",
"bridge_id": "06ef7f3e-cd66-1236-4389-0242ac110006",
"channel_authorized": "true",
"ecallmgr_node": "ecallmgr(a)kazoo-app02.cloudpbx.ai.co.uk"o.uk",
"global_resource": "false",
"inception": "441480877546(a)cust.ai.co.uk"o.uk",
"owner_id": "ca5953c3e3c11c9aefdb08807f361c46",
"realm": "monkey.cust.ai.co.uk",
"username": "mth_joshua"
},
"to": "1502(a)monkey.cust.ai.co.uk"o.uk",
"timestamp": 63693005097,
"switch_url": "sip:mod_sofia@31.28.75.195:11000",
"switch_uri": "sip:31.28.75.195:11000",
"switch_nodename": "freeswitch(a)freeswitch01.cloudpbx.ai.co.uk"o.uk",
"switch_hostname": "freeswitch01.cloudpbx.ai.co.uk",
"ringing_seconds": "0",
"request": "mth_joshua(a)monkey.cust.ai.co.uk"o.uk",
"presence_id": "1502(a)monkey.cust.ai.co.uk"o.uk",
"other_leg_direction": "inbound",
"other_leg_destination_number": "441480877546",
"other_leg_caller_id_number": "07739343636",
"other_leg_caller_id_name": "07739343636",
"other_leg_call_id": "06ef7f3e-cd66-1236-4389-0242ac110006",
"media_server": "freeswitch01.cloudpbx.ai.co.uk",
"local_sdp": "v=0\r\no=FreeSWITCH 1525754553 1525754554 IN IP4
31.28.75.195\r\ns=FreeSWITCH\r\nc=IN IP4 31.28.75.195\r\nt=0 0\r\nm=audio 31338 RTP/AVP 8
0 101 13\r\na=rtpmap:8 PCMA/8000\r\na=rtpmap:0 PCMU/8000\r\na=rtpmap:101
telephone-event/8000\r\na=fmtp:101 0-16\r\na=rtcp:31339 IN IP4 31.28.75.195\r\na=rtpmap:13
CN/8000\r\na=ptime:20\r\na=sendrecv\r\n",
"hangup_code": "sip:480",
"hangup_cause": "NO_USER_RESPONSE",
"from": "07739343636(a)monkey.cust.ai.co.uk"o.uk",
"duration_seconds": "0",
"custom_sip_headers": {
"x_kazoo_invite_format": "username",
"x_kazoo_aor": "sip:mth_joshua@monkey.cust.ai.co.uk",
"x_cid": "590a-585-482018132449-Slough_1-0-178.22.140.242"
},
"custom_application_vars": {},
"channel_state": "REPORTING",
"channel_name":
"sofia/sipinterface_1/mth_joshua(a)monkey.cust.ai.co.uk"o.uk",
"channel_created_time": 1525785891398751,
"channel_call_state": "HANGUP",
"caller_id_number": "07739343636",
"caller_id_name": "BROOKLANDS DOOR07739343636",
"callee_id_number": "+442033580210",
"callee_id_name": "Joshua Panter",
"call_direction": "outbound",
"billing_seconds": "0",
"call_id": "b80e7a23-e2c9-407b-a061-f6c279efc7bb",
"node": "ecallmgr(a)kazoo-app01.cloudpbx.ai.co.uk"o.uk",
"msg_id": "1525785897689011",
"event_name": "CHANNEL_DESTROY",
"event_category": "call_event",
"app_version": "4.0.0",
"app_name": "ecallmgr",
"interaction_id": "63693005090-a21e1751",
"interaction_key": "a21e1751",
"interaction_time": 63693005090,
"id": "201805-b80e7a23-e2c9-407b-a061-f6c279efc7bb"
}
```
call-2
```
[root@node0 ~]# curl -s -S
'https://cust.ai.co.uk/v2/accounts/a73004697e232c237b9e16a34889d9e7/cdrs/201805-0d095ad6-28cb-4650-9b80-14efe1c44b7c'
-H 'X-Auth-Token: XXXXX' | jq -j '.data'
{
"custom_channel_vars": {
"account_id": "a73004697e232c237b9e16a34889d9e7",
"authorizing_id": "e73b17c812973b68f92507d0dd74304e",
"authorizing_type": "device",
"bridge_id": "5a9c1087-ce43-1236-4389-0242ac110006",
"channel_authorized": "true",
"ecallmgr_node": "ecallmgr(a)kazoo-app01.cloudpbx.ai.co.uk"o.uk",
"global_resource": "false",
"inception": "442033580210(a)cust.ai.co.uk"o.uk",
"owner_id": "4fd0a8df2bb325a29d4a9a11edfa1a5b",
"realm": "monkey.cust.ai.co.uk",
"username": "mth_lyam"
},
"to": "1508(a)monkey.cust.ai.co.uk"o.uk",
"timestamp": 63693100163,
"switch_url": "sip:mod_sofia@31.28.75.195:11000",
"switch_uri": "sip:31.28.75.195:11000",
"switch_nodename": "freeswitch(a)freeswitch01.cloudpbx.ai.co.uk"o.uk",
"switch_hostname": "freeswitch01.cloudpbx.ai.co.uk",
"ringing_seconds": "0",
"request": "mth_lyam(a)monkey.cust.ai.co.uk"o.uk",
"presence_id": "1508(a)monkey.cust.ai.co.uk"o.uk",
"other_leg_direction": "inbound",
"other_leg_destination_number": "442033580210",
"other_leg_caller_id_number": "01217947206",
"other_leg_caller_id_name": "01217947206",
"other_leg_call_id": "5a9c1087-ce43-1236-4389-0242ac110006",
"media_server": "freeswitch01.cloudpbx.ai.co.uk",
"local_sdp": "v=0\r\no=FreeSWITCH 1525862698 1525862699 IN IP4
31.28.75.195\r\ns=FreeSWITCH\r\nc=IN IP4 31.28.75.195\r\nt=0 0\r\nm=audio 18260 RTP/AVP 8
0 101 13\r\na=rtpmap:8 PCMA/8000\r\na=rtpmap:0 PCMU/8000\r\na=rtpmap:101
telephone-event/8000\r\na=fmtp:101 0-16\r\na=rtcp:18261 IN IP4 31.28.75.195\r\na=rtpmap:13
CN/8000\r\na=ptime:20\r\na=sendrecv\r\n",
"hangup_code": "sip:480",
"hangup_cause": "NO_USER_RESPONSE",
"from": "01217947206(a)monkey.cust.ai.co.uk"o.uk",
"duration_seconds": "0",
"custom_sip_headers": {
"x_kazoo_invite_format": "username",
"x_kazoo_aor": "sip:mth_lyam@monkey.cust.ai.co.uk",
"x_cid": "772a-58a-49201815498-Slough_1-0-178.22.140.242"
},
"custom_application_vars": {},
"channel_state": "REPORTING",
"channel_name":
"sofia/sipinterface_1/mth_lyam(a)monkey.cust.ai.co.uk"o.uk",
"channel_created_time": 1525880958618694,
"channel_call_state": "HANGUP",
"caller_id_number": "01217947206",
"caller_id_name": "01217947206",
"callee_id_number": "+442033580210",
"callee_id_name": "Lyam James-Keeble",
"call_direction": "outbound",
"billing_seconds": "0",
"call_id": "0d095ad6-28cb-4650-9b80-14efe1c44b7c",
"node": "ecallmgr(a)kazoo-app01.cloudpbx.ai.co.uk"o.uk",
"msg_id": "1525880963248707",
"event_name": "CHANNEL_DESTROY",
"event_category": "call_event",
"app_version": "4.0.0",
"app_name": "ecallmgr",
"interaction_id": "63693100149-8202a4d4",
"interaction_key": "8202a4d4",
"interaction_time": 63693100149,
"id": "201805-0d095ad6-28cb-4650-9b80-14efe1c44b7c"
}
```
call-3
```
[root@node0 ~]# curl -s -S
'https://cust.ai.co.uk/v2/accounts/85f98bf1d9dc8e1fd2a2f6ab76ca6a8a/cdrs/201805-277da4cc-ce99-4551-a219-a408285db584'
-H 'X-Auth-Token: XXXX' | jq -j '.data'
{
"custom_channel_vars": {
"account_id": "85f98bf1d9dc8e1fd2a2f6ab76ca6a8a",
"authorizing_id": "5117e7d09ad6d9b83b6af54e77dc2879",
"authorizing_type": "device",
"bridge_id": "4c7e0c5f-c8c5-1236-5aa2-02efc1858da8",
"channel_authorized": "true",
"ecallmgr_node": "ecallmgr(a)kazoo-app02.cloudpbx.ai.co.uk"o.uk",
"global_resource": "false",
"owner_id": "8f9bb35da6eca7330b5074bbcc2d7c05",
"realm": "lcn.cust.ai.co.uk",
"username": "user_68s66l"
},
"user_agent": "Yealink SIP-T41S 66.81.0.110",
"to_uri": "user_68s66l(a)lcn.cust.ai.co.uk"o.uk",
"to_tag": "1618781421",
"to": "2010(a)lcn.cust.ai.co.uk"o.uk",
"timestamp": 63692496260,
"switch_url": "sip:mod_sofia@31.28.75.195:11000",
"switch_uri": "sip:31.28.75.195:11000",
"switch_nodename": "freeswitch(a)freeswitch01.cloudpbx.ai.co.uk"o.uk",
"switch_hostname": "freeswitch01.cloudpbx.ai.co.uk",
"ringing_seconds": "0",
"request": "user_68s66l(a)lcn.cust.ai.co.uk"o.uk",
"remote_sdp": "v=0\r\no=- 20667 20667 IN IP4 185.135.166.77\r\ns=SDP
data\r\nc=IN IP4 185.135.166.77\r\nt=0 0\r\nm=audio 12354 RTP/AVP 0 101\r\na=rtpmap:0
PCMU/8000\r\na=rtpmap:101 telephone-event/8000\r\na=fmtp:101
0-15\r\na=ptime:20\r\n",
"presence_id": "2010(a)lcn.cust.ai.co.uk"o.uk",
"other_leg_direction": "inbound",
"other_leg_destination_number": "2010",
"other_leg_caller_id_number": "07771964749",
"other_leg_caller_id_name": "07771964749",
"other_leg_call_id": "4c7e0c5f-c8c5-1236-5aa2-02efc1858da8",
"media_server": "freeswitch01.cloudpbx.ai.co.uk",
"local_sdp": "v=0\r\no=FreeSWITCH 1525258705 1525258706 IN IP4
31.28.75.195\r\ns=FreeSWITCH\r\nc=IN IP4 31.28.75.195\r\nt=0 0\r\nm=audio 18350 RTP/AVP 0
8 101 13\r\na=rtpmap:0 PCMU/8000\r\na=rtpmap:8 PCMA/8000\r\na=rtpmap:101
telephone-event/8000\r\na=fmtp:101 0-16\r\na=rtcp:18351 IN IP4 31.28.75.195\r\na=rtpmap:13
CN/8000\r\na=ptime:20\r\na=sendrecv\r\n",
"hangup_code": "sip:200",
"hangup_cause": "NORMAL_CLEARING",
"from_uri": "07771964749(a)lcn.cust.ai.co.uk"o.uk",
"from_tag": "rr2e7vFjFK7Hm",
"from": "07771964749(a)lcn.cust.ai.co.uk"o.uk",
"duration_seconds": "5",
"disposition": "ANSWER",
"custom_sip_headers": {
"x_kazoo_invite_format": "username",
"x_kazoo_aor": "sip:user_68s66l@lcn.cust.ai.co.uk"
},
"custom_application_vars": {},
"channel_state": "REPORTING",
"channel_name":
"sofia/sipinterface_1/user_68s66l(a)lcn.cust.ai.co.uk"o.uk",
"channel_created_time": 1525277055138697,
"channel_call_state": "HANGUP",
"caller_id_number": "07771964749",
"caller_id_name": "07771964749",
"callee_id_number": "2010",
"callee_id_name": "Mark Durham",
"call_direction": "outbound",
"billing_seconds": "0",
"call_id": "277da4cc-ce99-4551-a219-a408285db584",
"node": "ecallmgr(a)kazoo-app01.cloudpbx.ai.co.uk"o.uk",
"msg_id": "1525277060948700",
"event_name": "CHANNEL_DESTROY",
"event_category": "call_event",
"app_version": "4.0.0",
"app_name": "ecallmgr",
"interaction_id": "63692496254-80200771",
"interaction_key": "80200771",
"interaction_time": 63692496254,
"id": "201805-277da4cc-ce99-4551-a219-a408285db584"
}
```
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