[SR-Users] How do i build MSRP chat bot?

Daniel-Constantin Mierla miconda at gmail.com
Thu Apr 13 08:35:45 CEST 2017


Hello,


On 10.04.17 11:53, mack at dopensource.com wrote:
> Hey Daniel,
>
> She wants to put them on hold and ideally send them a MSRP message
> saying  “Please wait for us to find a person to speak with”.
is it for calls that involve also voice communications, or just MSRP?
Because it looks like you look for a call queuing system.

Cheers,
Daniel

>  Once someone becomes free, we want to bridge the session.   We found
> that if the MSRP Client doesn’t connect within a certain period of
> time it kills the session like any SIP INVITE.  One approach is to
> create a MSRP bot that answers the call and then forwards the session
> once a person becomes free.   We are looking for other approaches.
>  Any thoughts?
>
>> On Apr 10, 2017, at 5:36 AM, Daniel-Constantin Mierla
>> <miconda at gmail.com <mailto:miconda at gmail.com>> wrote:
>>
>> Hello,
>>
>> the standard MSRP session starts with and INVITE. What do you want to
>> achieve, answer the invite, have a chat and then reconnect the caller
>> to another MSRP endpoint? Or hold a bit the INVITE until the target
>> connects to the system (e.g., after a push notification)?
>>
>> Cheers,
>> Daniel
>>
>>
>> On 07.04.17 23:09, Pranathi Venkatayogi wrote:
>>> I would like to place the customer connecting via SIP/MSRP on hold
>>> until I find the right destination.
>>> What is the best way to do this?
>>>   One idea is to write a MSRP bot. Does anyone know how to go about
>>> this?
>>>  
>>> Other smart ideas? 
>>>  
>>> Thanks,
>>> *Pranathi Venkatayogi*
>>> /System Developer II/
>>> (520) 745-9447 x4466
>>> www.cyracom.com <http://www.cyracom.com/>
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>> -- 
>> Daniel-Constantin Mierla
>> www.twitter.com/miconda -- www.linkedin.com/in/miconda
>> Kamailio Advanced Training - May 22-24 (USA) - www.asipto.com
>> Kamailio World Conference - May 8-10, 2017 - www.kamailioworld.com
>

-- 
Daniel-Constantin Mierla
www.twitter.com/miconda -- www.linkedin.com/in/miconda
Kamailio Advanced Training - May 22-24 (USA) - www.asipto.com
Kamailio World Conference - May 8-10, 2017 - www.kamailioworld.com

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