[SR-Users] How do i build MSRP chat bot?

mack at dopensource.com mack at dopensource.com
Mon Apr 10 11:53:37 CEST 2017


Hey Daniel,

She wants to put them on hold and ideally send them a MSRP message saying  “Please wait for us to find a person to speak with”.  Once someone becomes free, we want to bridge the session.   We found that if the MSRP Client doesn’t connect within a certain period of time it kills the session like any SIP INVITE.  One approach is to create a MSRP bot that answers the call and then forwards the session once a person becomes free.   We are looking for other approaches.  Any thoughts?

> On Apr 10, 2017, at 5:36 AM, Daniel-Constantin Mierla <miconda at gmail.com> wrote:
> 
> Hello,
> 
> the standard MSRP session starts with and INVITE. What do you want to achieve, answer the invite, have a chat and then reconnect the caller to another MSRP endpoint? Or hold a bit the INVITE until the target connects to the system (e.g., after a push notification)?
> 
> Cheers,
> Daniel
> 
> 
> On 07.04.17 23:09, Pranathi Venkatayogi wrote:
>> I would like to place the customer connecting via SIP/MSRP on hold until I find the right destination.
>> What is the best way to do this?
>>   One idea is to write a MSRP bot. Does anyone know how to go about this?
>>  
>> Other smart ideas? 
>>  
>> Thanks,
>> Pranathi Venkatayogi
>> System Developer II
>> (520) 745-9447 x4466
>> www.cyracom.com <http://www.cyracom.com/>
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> -- 
> Daniel-Constantin Mierla
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