[SR-Users] How do i build MSRP chat bot?

[Pranathi Venkatayogi]

Hi Daniel,
  We are looking for just MSRP. We already have a different solution for phone calls.
  Yes similar to call queuing system. Do you have any pointers?

Thanks
Pranathi

From: Daniel-Constantin Mierla [mailto:miconda at gmail.com]
Sent: Thursday, April 13, 2017 1:36 AM
To: mack at dopensource.com
Cc: Pranathi Venkatayogi <pvenkatayogi at cyracom.com>; Kamailio (SER) - Users Mailing List <sr-users at lists.kamailio.org>
Subject: Re: How do i build MSRP chat bot?


Hello,

On 10.04.17 11:53, mack at dopensource.com<mailto:mack at dopensource.com> wrote:
Hey Daniel,

She wants to put them on hold and ideally send them a MSRP message saying  “Please wait for us to find a person to speak with”.
is it for calls that involve also voice communications, or just MSRP? Because it looks like you look for a call queuing system.

Cheers,
Daniel


 Once someone becomes free, we want to bridge the session.   We found that if the MSRP Client doesn’t connect within a certain period of time it kills the session like any SIP INVITE.  One approach is to create a MSRP bot that answers the call and then forwards the session once a person becomes free.   We are looking for other approaches.  Any thoughts?

On Apr 10, 2017, at 5:36 AM, Daniel-Constantin Mierla <miconda at gmail.com<mailto:miconda at gmail.com>> wrote:

Hello,
the standard MSRP session starts with and INVITE. What do you want to achieve, answer the invite, have a chat and then reconnect the caller to another MSRP endpoint? Or hold a bit the INVITE until the target connects to the system (e.g., after a push notification)?
Cheers,
Daniel

On 07.04.17 23:09, Pranathi Venkatayogi wrote:
I would like to place the customer connecting via SIP/MSRP on hold until I find the right destination.
What is the best way to do this?
  One idea is to write a MSRP bot. Does anyone know how to go about this?

Other smart ideas?

Thanks,
Pranathi Venkatayogi
System Developer II
(520) 745-9447 x4466
www.cyracom.com<http://www.cyracom.com/>

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