[SR-Users] Reminder: about private emails

[Alex Balashov]

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On 12 March 2014 05:25:35 GMT-04:00, jay binks <jaybinks at gmail.com> wrote:
>I apologise if I was one of the offenders.
>I do however have a question in relation to this thread.
>
>Do you offer paid support for kamailio ? if so is there a web page with
>information about this option ( prices, whats on offer etc ).
>
>thanks
>
>Jay
>
>
>On 12 March 2014 19:10, Daniel-Constantin Mierla <miconda at gmail.com>
>wrote:
>
>> A message sent almost one year ago, but based on volume of private
>emails
>> related to free support on SIP, Kamailio or other applications,
>perhaps it
>> is time to refresh, with couple of extra bits for clarification:
>>
>>   -
>http://lists.sip-router.org/pipermail/sr-users/2013-April/077700.html
>>
>> >>>
>>
>> I would like to remind that, at least in my case, writing emails
>directly
>> without cc-ing the mailing list is not recommended. The rule is also
>> suggested in the mailing lists presentation page:
>>
>>   - http://www.kamailio.org/w/mailing-lists/
>>
>> Unless I asked explicitly for a private email with some specific
>details,
>> the message will not be noticed and therefore not replied. I use this
>email
>> address for many public mailing lists and it is intended only for
>that
>> usage, I am reacting based on the filters I created, unmatched
>messages
>> getting the lowest priority.
>>
>> There are several common sense as well as technical reasons. Here are
>some
>> along with other suggestions to improve the likeliness of getting an
>answer:
>> - we are not answering questions on mailing lists to help only one
>person,
>> but also other people that may have similar issues in the future --
>they
>> can find the answers in the archive with a search engine. Also, other
>> people subscribed to the list can learn from conversation or
>contribute to
>> the discussion, resulting in better outcome
>> - the amount of unexpected messages is very high -- it is practically
>a
>> zero chance to get to the folder with messages that didn't match any
>filter
>> (thus your message is not going to be replied)
>> - whenever I find time, the first emails I answer are those coming on
>> mailing lists. They are many there as well, people are traveling or
>having
>> other personal or business projects, so sometime is good to send a
>reminder
>> if a question does not get an answer
>> - starting with negative approach or no technical content, like you
>are
>> going to use something else if you don't get this instantly, or this
>> application is missing what so ever tutorial giving exactly the
>solution
>> you need, or simply asking for full config of complex requirements,
>is not
>> helping at all, but actually making people to ignore your messages.
>Start
>> with what you tried and where you got stuck. Everything you get is
>for
>> free, nobody here owe you anything.
>>
>> Therefore, if anyone sent me a private message asking about kamailio
>or
>> continuing a discussion started on mailing lists, then the messages
>have to
>> be resent on mailing list if one wants an answer. A quick look in my
>> unfiltered folder revealed hundreds of messages during the past year,
>soon
>> many will be deleted anyhow. Note that you can always mask sensitive
>data
>> (e.g., replace passwords, IP addresses) before sending logs or config
>file.
>>
>> Cheers,
>> Daniel
>>
>> --
>> Daniel-Constantin Mierla - http://www.asipto.com
>> http://twitter.com/#!/miconda - http://www.linkedin.com/in/miconda
>> Kamailio World Conference - April 2-4, 2014, Berlin, Germany
>> http://www.kamailioworld.com
>>
>>
>> _______________________________________________
>> SIP Express Router (SER) and Kamailio (OpenSER) - sr-users mailing
>list
>> sr-users at lists.sip-router.org
>> http://lists.sip-router.org/cgi-bin/mailman/listinfo/sr-users
>>
>
>
>
>-- 
>Sincerely
>
>Jay
>
>
>------------------------------------------------------------------------
>
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>SIP Express Router (SER) and Kamailio (OpenSER) - sr-users mailing list
>sr-users at lists.sip-router.org
>http://lists.sip-router.org/cgi-bin/mailman/listinfo/sr-users

--
Sent from my Nexus 10, with all the figments of autocorrect that might imply.

Alex Balashov - Principal
Evariste Systems LLC
235 E Ponce de Leon Ave
Suite 106
Decatur, GA 30030
United States
Tel: +1-678-954-0670
Web: http://www.evaristesys.com/, http://www.alexbalashov.com/
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