[SR-Users] Phones losing registration.

[arun Jayaprakash]

Hi Daniel, when my system is fine and I run kamctl ul show --brief command I am able to see all my registered phones. When the phones lose registration and I run the command I do not see any registered phones but I can see my UA's trying to register. I will work on the suggestions you mentioned and will keep you posted.

Thank you,
Arun




________________________________
 From: Daniel-Constantin Mierla <miconda at gmail.com>
To: arun Jayaprakash <jayaprakasharun at yahoo.com>; Kamailio (SER) - Users Mailing List <sr-users at lists.sip-router.org> 
Sent: Tuesday, October 1, 2013 11:14 AM
Subject: Re: [SR-Users] Phones losing registration.
 


Hello,

first you should clarify what you mean by "phones are losing
    registration". Do they indicate are not registered?

I suggest few things:
- add a xlog message at beginning of the request_route block to log
    method, callid, from, to, r-uri and source ip
- when the phones are not registered check the logs to see if there
    was a message related to register requests from that phone

You should also log the sip traffic, you can use ngrep to save it in
    a file, so you can look in more details if needed.

Some phones have also good troubleshooting options, at least snom
    phone give a log and the sip trace via web interface. If you have
    one, use it to see what it is reporting.

I guess you checked the syslog file for error messages. If it is
    something that makes kamailio not working properly, you should see
    it there.

Cheers,
Daniel


On 10/1/13 5:41 PM, arun Jayaprakash wrote:

Hello, 
>
>
>
>I am running into a problem with my set up. I have Kamailio 4.0 set up with an Asterisk server (ARA). Initially I had three machines; one for Kamailio, one for Asterisk and one for my db. The set up worked fine for about a week after which I saw that my phones were losing registration for prolonged periods and then would re-register after a few hours. So what I did was to move Asterisk and Kamailio on the same server and only had my DB on a separate machine. All worked well for about a week and now I am facing the same issue.  At any given time all my services ( kamailio, Asterisk, RTPproxy) are all running. My question is where and how do I start to trouble shoot this issue? I have not really done any debugging in the past so I would appreciate any pointers as to where to start? Thank you for your help.
>
>
>Regards,
>Arun
>
>
>
>_______________________________________________
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-- 
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