[SR-Users] About building ACD

[Trung Anh]

Hi Neil,

Thank you for supporting :).

My system is to support up to 1000 agents. I don't think using Asterisk is
the best choice at the moment.

BR,

Mr House Cricket

2010/7/1 Neill Wilkinson <neill.wilkinson at btinternet.com>

> Use Asterisk or FreeSwitch for this fronted by SER/Kamailio.
>
> FreeSwitch FIFO application or Asterisk Queues + AGI.
>
> Neill....;o)
>
> Aeonvista Ltd
> Opening Up New Ideas
>
>
> On 1 July 2010 05:06, Trung Anh <dangtrunganh at gmail.com> wrote:
>
>> Hi everyone,
>>
>> I have a problem about Agents status.
>>
>> Now, i want to develop ACD system but i don't know how to collect agent
>> status.
>>
>> Please help me. Thanks in advance!
>>
>> --
>> Best Regards,
>>
>> Mr House Cricket
>>
>>
>>
>> _______________________________________________
>> SIP Express Router (SER) and Kamailio (OpenSER) - sr-users mailing list
>> sr-users at lists.sip-router.org
>> http://lists.sip-router.org/cgi-bin/mailman/listinfo/sr-users
>>
>>
>


-- 
Best Regards,

Le Anh Dao
Phone: (+84) 0979 094 666
Danang College of Economics and Planning
Danang, Vietnam

Dang Trung Anh
Phone: (+84) 0978 617 666
Address: Hanoi
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