[SR-Users] About building ACD

[Neill Wilkinson]

Use Asterisk or FreeSwitch for this fronted by SER/Kamailio.

FreeSwitch FIFO application or Asterisk Queues + AGI.

Neill....;o)

Aeonvista Ltd
Opening Up New Ideas


On 1 July 2010 05:06, Trung Anh <dangtrunganh at gmail.com> wrote:

> Hi everyone,
>
> I have a problem about Agents status.
>
> Now, i want to develop ACD system but i don't know how to collect agent
> status.
>
> Please help me. Thanks in advance!
>
> --
> Best Regards,
>
> Mr House Cricket
>
>
>
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>
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