[SR-Users] About building ACD
Trung Anh
dangtrunganh at gmail.com
Thu Jul 1 06:06:48 CEST 2010
Hi everyone,
I have a problem about Agents status.
Now, i want to develop ACD system but i don't know how to collect agent
status.
Please help me. Thanks in advance!
--
Best Regards,
Mr House Cricket
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