[Serusers] CDR Issues

Adrian Georgescu ag at ag-projects.com
Thu Dec 30 16:25:00 CET 2004


Most probably your php.ini does not have global variables enable. Is 
advisable to read the INSTALL.txt in docs directory.


On Dec 30, 2004, at 4:21 PM, Erik Versaevel wrote:

> I've downloaded the trial version, modified the global.inc file, fired 
> up my webbrowser, logged in as admin and got a blank screen, even 
> after trying to run the cron nomalize.php script.
> It seems that the cdrlib.php script stops the output/exits, i haven't 
> been able to solve it (yet)
>
>
>
> Adrian Georgescu wrote:
>
>> Erik,
>>
>> CDRTool guarantees 100% accurate accounting for call detail records 
>> generated by SIP Express Router in combination  with MediaProxy 
>> regardless of the presence of BYE messages. This solution is 
>> available under commercial agreement.
>>
>> http://www.ag-projects.com/CDRTool.html
>>
>> Regards,
>> Adrian
>>
>> >>>>>>>>>>>>
>>
>> OK, i've run into a problem with the CDR Creation.
>>
>> If you have 2 users who call each other, talk a while and then instead
>> of hanging up decide to pull the plugs from their phones (or 
>> terminitate
>> their application), no complete CDR is generated, the INVITE and ACK 
>> are
>> logged, but since no one realy hangs up there won't be a BYE record, 
>> so
>> no CDR end/total time and no billable time.
>> Use the / a rtpproxy you would say, to bad it suffers from the same
>> problem, if both partes put the call on hold and pull the plug the 
>> call
>> keeps existing and once again an incomplete CDR.
>>
>> Has anyone ever suffered the same problem? And what is the most 
>> reliable
>> way to generate CDRs?
>>
>> Kind regards,
>>
>> E. Versaevel
>>
>>




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