[Serusers] CDR Issues

[Erik Versaevel]

I've downloaded the trial version, modified the global.inc file, fired 
up my webbrowser, logged in as admin and got a blank screen, even after 
trying to run the cron nomalize.php script.
It seems that the cdrlib.php script stops the output/exits, i haven't 
been able to solve it (yet)



Adrian Georgescu wrote:

> Erik,
>
> CDRTool guarantees 100% accurate accounting for call detail records 
> generated by SIP Express Router in combination  with MediaProxy 
> regardless of the presence of BYE messages. This solution is available 
> under commercial agreement.
>
> http://www.ag-projects.com/CDRTool.html
>
> Regards,
> Adrian
>
> >>>>>>>>>>>>
>
> OK, i've run into a problem with the CDR Creation.
>
> If you have 2 users who call each other, talk a while and then instead
> of hanging up decide to pull the plugs from their phones (or terminitate
> their application), no complete CDR is generated, the INVITE and ACK are
> logged, but since no one realy hangs up there won't be a BYE record, so
> no CDR end/total time and no billable time.
> Use the / a rtpproxy you would say, to bad it suffers from the same
> problem, if both partes put the call on hold and pull the plug the call
> keeps existing and once again an incomplete CDR.
>
> Has anyone ever suffered the same problem? And what is the most reliable
> way to generate CDRs?
>
> Kind regards,
>
> E. Versaevel
>
>