[Serusers] CDR Issues

Adrian Georgescu ag at ag-projects.com
Thu Dec 30 16:05:53 CET 2004


Erik,

CDRTool guarantees 100% accurate accounting for call detail records 
generated by SIP Express Router in combination  with MediaProxy 
regardless of the presence of BYE messages. This solution is available 
under commercial agreement.

http://www.ag-projects.com/CDRTool.html

Regards,
Adrian

 >>>>>>>>>>>>

OK, i've run into a problem with the CDR Creation.

If you have 2 users who call each other, talk a while and then instead
of hanging up decide to pull the plugs from their phones (or terminitate
their application), no complete CDR is generated, the INVITE and ACK are
logged, but since no one realy hangs up there won't be a BYE record, so
no CDR end/total time and no billable time.
Use the / a rtpproxy you would say, to bad it suffers from the same
problem, if both partes put the call on hold and pull the plug the call
keeps existing and once again an incomplete CDR.

Has anyone ever suffered the same problem? And what is the most reliable
way to generate CDRs?

Kind regards,

E. Versaevel





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