[Users] call forwarding and billing

[Bogdan-Andrei Iancu]

Hi,

Jayesh Nambiar wrote:

> Hi,
> Thanks for the reply bogdan.
> Actually my main requirement was that if a call is transferred to a 
> pstn number,
> the billing has to be properly done; charging the one who actually 
> forwarded the call.
> I was getting the 'Malformed CC-Diversion/Diversion/CC-Redirect 
> Header' from Cisco but it was solved when I sent a proper reason along 
> with the diversion header. Actually I was sending a reason which could 
> not be recognised by Cisco earlier.
> So if the call is going out to a pstn number or is forwarded to a pstn 
> number, I collect the accounting information from the gateway itself, 
> as I beleive it is the best place to look for accounting.
> But just to keep records of the calls that were forwarded to another 
> user, I guess the diversion module wont help and I'll have to look for 
> multi leg accounting only. (Is the thought correct?)
>  

right!

> One more thing, Can you please suggest the best platform to develop a 
> web-interface for openser. Is php the best?? because I've seen most of 
> the interfaces for openser have been developed in php.
> Can someone please give me some advantages of building it in php. 
> Because I was thinking of using asp.net or java jsp for the same.
> Please help me take a proper decision on this so that I can move ahead 
> with the development of the web-interface.

it's your decision based on what you are more comfortable to work with 
and if it's able to do the job. If it will be my personal decision, I 
will go for php

regards,
bogdan

>  
> thanks a lot for all your help...
> jayesh
>
> */Bogdan-Andrei Iancu <bogdan at voice-system.ro>/* wrote:
>
>     Hi,
>
>     Jayesh Nambiar wrote:
>
>     > Hi folks,
>     > I have implemented the openser.cfg with forwarding and voicemail
>     > features completely. Only problem is,
>     > if the user is forwarding the call on a pstn number how should
>     he be
>     > billed, as the one who has forwarded is accountable and not the one
>     > who called.
>     > I have implemented forwarding using avps serial forking method.
>     I've
>     > read about multiple leg accounting and was not successful in
>     > understanding it properly. The docs only mention to set the
>     parametrs
>     > and after I set the params, I get a n/a in src_leg and dst_leg
>     column.
>     > Can someone pls give me examples of successfully using multiple leg
>     > accounting in openser.cfg.
>
>     id not enough to define the AVP that will keep the source and
>     destination of each leg, but you also need from the script to
>     populate
>     them according to your call processing related to forward. If you
>     search
>     on the list archive, there was a post about multi leg call,
>     containing a
>     script snapshot.
>
>     > Is it like, the call leg accounting will only take place if
>     there is a
>     > 3XX response from the server. I am asking this as my cfg does not
>     > produce any 302 response, but creates a brand new Invite request
>     for
>     > the forwarded call. Can someone pls tell me more about multi-leg
>     > accounting.
>
>     no, it is not related to redirect processing.
>
>     > Also I read about the diversion module which can be used in the
>     > forwarding scenarios.
>     > But I added the diversion header and forwarded the call to Cisco
>     > gateway, it gave a 400 Bad Request reponse saying 'Malformed
>     > CC-Diversion/Diversion/CC-Redirect Header'. Can someone explain
>     what
>     > does this mean.
>
>     it means that the Diversion hdr you added is not accepted by the
>     GW - I
>     had also this problem once and the solution was to remove all hdr
>     parameters - the CISCO GW does not like them.
>
>     regards,
>     bogdan
>
>
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