[Users] Re: open letter

Doug Meredith doug.meredith at skyridge.com
Tue Nov 22 15:56:09 CET 2005

harry gaillac <gaillacharry at yahoo.fr> wrote:

>I posted many mails in the past in order to find some
>help to solve a problem.
>Some people can't answer however I don't think ALL
>people on these lists can not give me a way .
>I do hope some people will answer unless those people
>has blacklisted me !


Others have tried to explain it too you, but I don't think you fully
understand.  Maybe it is a language issue.

Your follow-up posts come across as demanding.  When I read your
posts, I feel like you are criticizing people for not having responded
to you.  It is like you feel they have done something wrong.  This
probably isn't what you mean, but that is how it seems.

Here is a technique that you might try:  If nobody responds to your
post, respond to it yourself, but ONLY if you have something
meaningful to add.  Don't just say the same thing.  Your second post
should be something like:  "Since I last posted, I have tried X, Y,
and Z.  The results were as follows.  Any help would be appreciated."

I hope you find this helpful.  If not, feel free to ignore it.

Doug Meredith (doug.meredith at systemguard.com)
SystemGuard - Oracle remote support
877-974-8273 (87-SYSGUARD)

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