[SR-Users] Notify: stateless error reply used: I'm terribly sorry, server error occurred

[Alex Balashov]

Hi, 

Is there any other explanation contextually, in the logs, besides this
error? Could it be, for example, that t_relay() cannot resolve the
next-hop destination, or that a listener is not available to match that
routing destination or outgoing transport?

-- Alex

On Tue, Aug 28, 2018 at 01:26:09PM +0300, Soltanici Ilie wrote:

> For some reason, Voicemail Notify messages coming from Asterisk Boxes - are not forwarded to the SIP Extensions by Kamailio.
> 
> This is the SIP Packet coming to the Kamailio:
> 
> 2018/08/28 10:59:19.165644 1.1.1.1:5060 -> 2.2.2.2:5060
> NOTIFY sip:11 at 3.3.3.3:21755;rinstance=e6369e13becab3ef;transport=tcp;alias=3.3.3.3~21755~2 SIP/2.0
> Via: SIP/2.0/UDP 1.1.1.1:5060;branch=z9hG4bK5f628579;rport
> Max-Forwards: 70
> Route: <sip:2.2.2.2:5060;transport=tcp;ftag=0472e823;lr=on;nat=yes>
> From: "asterisk" <sip:asterisk at 1.1.1.1>;tag=as1833c329
> To: <sip:11 at 3.3.3.3:21755;rinstance=e6369e13becab3ef;transport=tcp;alias=3.3.3.3~21755~2>;tag=0472e823
> Contact: <sip:asterisk at 1.1.1.1:5060>
> Call-ID: 93183ZjE3YmI0OGYxMDNiMzhlNzVjZjRjNTc2NTMwZGNmYzk
> CSeq: 103 NOTIFY
> User-Agent: NUACOM
> Event: message-summary
> Content-Type: application/simple-message-summary
> Subscription-State: active
> Content-Length: 93
> 
> Messages-Waiting: no
> Message-Account: sip:asterisk at 1.1.1.1
> Voice-Message: 0/0 (0/0)
> 
> And this is the message which I'm receiving in the Kamailio logs:
> [RELAY] Error when forwarding Request
> ERROR:  sl [sl_funcs.c:362]: sl_reply_error(): stateless error reply used: I'm terribly sorry,  server error occurred (1/SL)
> 
> This is the Relay route:
> # Forwarding Statefully
>    if ( ! t_relay()) {
> xlogl( "L_ERR" ,  "[RELAY] Error when forwarding Request \n " );
>     sl_reply_error();
>   }
>    exit ;
> 
> 
> 

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-- 
Alex Balashov | Principal | Evariste Systems LLC

Tel: +1-706-510-6800 / +1-800-250-5920 (toll-free) 
Web: http://www.evaristesys.com/, http://www.csrpswitch.com/