[SR-Users] How does dlg_bridge work?

[Pranathi Venkatayogi]

I have TEXT call from cust1 at somedomain to Kamailio. I have an agent who is logged in, but is not in any call yet.
I want now refer cust1 at somedomain to talk to agent directly. How do I do that?

I tried -  dlg_bridge("$dlg(from_contact)", "$var(agentSipAddress)","");
I get an "audio call" from "Kamailio" to customer, but nothing happens on the agent side.

I tried "dlg_refer" as well but nothing happens at all.
I am attaching Kamailio log / my config files for reference.

Should I handcraft "Refer" message using uac module and send to "customer" instead?
Please suggest.
Thanks
Pranathi Venkatayogi
System Developer II
(520) 745-9447 x4466
www.cyracom.com<http://www.cyracom.com/>

Join us:   [cid:image001.gif at 01D1C9C9.C4E8B6D0] <https://www.facebook.com/pages/CyraCom-LLC/134704783312720>  [cid:image002.gif at 01D1C9C9.C4E8B6D0] <https://twitter.com/cyracom>  [cid:image003.gif at 01D1C9C9.C4E8B6D0] <http://www.linkedin.com/company/cyracom>  [cid:image004.gif at 01D1C9C9.C4E8B6D0] <http://www.cyracom.com/blog/>

[cid:image005.png at 01D1C9C9.C4E8B6D0]

DISCLAIMER: This e-mail and any attached content may contain confidential or privileged material delivered for the sole use of the intended recipient(s). Any review, use, distribution or disclosure by others is strictly prohibited. If you are not the intended recipient (or authorized to receive for the recipient), please contact the sender immediately by reply e-mail and delete all copies of this message. It is the recipient's responsibility to scan this e-mail and any attachments for viruses. The content of this e-mail message, including any attachments, does not comprise a contract or a portion of a contract, and so does not bind CyraCom International, Inc. or any of its agents or subsidiaries. CyraCom, LLC and Voiance Language Services, LLC are wholly owned subsidiaries of CyraCom International, Inc.

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.kamailio.org/pipermail/sr-users/attachments/20170503/a0dc25af/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image011.png
Type: image/png
Size: 405 bytes
Desc: image011.png
URL: <http://lists.kamailio.org/pipermail/sr-users/attachments/20170503/a0dc25af/attachment.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image012.png
Type: image/png
Size: 458 bytes
Desc: image012.png
URL: <http://lists.kamailio.org/pipermail/sr-users/attachments/20170503/a0dc25af/attachment-0001.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image013.png
Type: image/png
Size: 607 bytes
Desc: image013.png
URL: <http://lists.kamailio.org/pipermail/sr-users/attachments/20170503/a0dc25af/attachment-0002.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image014.png
Type: image/png
Size: 516 bytes
Desc: image014.png
URL: <http://lists.kamailio.org/pipermail/sr-users/attachments/20170503/a0dc25af/attachment-0003.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image015.png
Type: image/png
Size: 9139 bytes
Desc: image015.png
URL: <http://lists.kamailio.org/pipermail/sr-users/attachments/20170503/a0dc25af/attachment-0004.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: dlg_bridge_not_working.zip
Type: application/x-zip-compressed
Size: 117000 bytes
Desc: dlg_bridge_not_working.zip
URL: <http://lists.kamailio.org/pipermail/sr-users/attachments/20170503/a0dc25af/attachment.bin>