[SR-Users] !!! about private emails

[Daniel-Constantin Mierla]

Hello,

I would like to remind that, at least in my case, writing emails 
directly without cc-ing the mailing list is not recommended. The rule is 
also suggested in the mailing lists presentation page:

   - http://www.kamailio.org/w/mailing-lists/

Unless I asked explicitly for a private email with some specific 
details, the message will not be noticed and therefore not replied. I 
use this email address for many public mailing lists and it is intended 
only for that usage, I am reacting based on the filters I created, 
unmatched messages getting the lowest priority.

There are several common sense as well as technical reasons. Here are 
some along with other suggestions to improve the likeliness of getting 
an answer:
- we are not answering questions on mailing lists to help only one 
person, but also other people that may have similar issues in the future 
-- they can find the answers in the archive with a search engine
- the amount of unexpected messages is very high -- it is practically a 
zero chance to get to the folder with messages that didn't match any 
filter (thus your message is not going to be replied)
- whenever I find time, the first emails I answer are those coming on 
mailing lists. There are many there as well, people are traveling or 
having other personal or business projects, so sometime is good to send 
a reminder if a question does not get an answer
- starting with negative approach or no technical content, like you are 
going to use something else or this application is missing what so ever 
tutorial giving the solution you need or simply asking for full config 
of complex requirements, is not helping, making people ignore your 
messages. Start with what you tried and where you got stuck. Everything 
you get is for free, nobody here owe you anything.

Therefore, if anyone sent me a private message asking about kamailio or 
continuing a discussion started on mailing lists, then the messages have 
to be resent on mailing list if one wants an answer. A quick look in my 
unfiltered folder revealed hundreds of messages during the past year, 
soon many will be deleted anyhow. Note that you can always mask 
sensitive data (e.g., replace passwords, IP addresses) before sending 
logs or config file.

Cheers,
Daniel

-- 
Daniel-Constantin Mierla - http://www.asipto.com
http://twitter.com/#!/miconda - http://www.linkedin.com/in/miconda
Kamailio Advanced Training, San Francisco, USA - June 24016, 2013
   * http://asipto.com/u/katu *