[SR-Users] Newly acquired SIP fails authorization from softphone

Daniel-Constantin Mierla miconda at gmail.com
Sun Mar 6 23:34:50 CET 2011


Hello,

On 3/5/11 2:16 AM, Larry Baumbach wrote:
> I am a newbie to the world of VIOP.  I am attempting to set up an ATA with SIP.
>
>   I created a SIP at account iptel.com and received an email
> confirmation stating "We are reserving the following SIP address for
> you: sip:larry.baumbach at iptel.org".
>
> I tried to testing this address in Xlite but got messages saying:
> "Account failed to enable.  Account Iptel could not be enabled.
> Verify your user ID, password and authorization name.
>
> When I set up the SIP account in Xlite I used:
> UserID: larry.baumbach at iptel.org          ( I also tried
> "larry.baumbach"&  "sip:larry.baumbach at iptel.org")
> Domain: sip.iptel.org
> Password: my password
> Authorization name:  (I left blank as I did not receive any)

the auth username is the same as user id. Try that and see if works.

Cheers,
Daniel

> I can log into SERweb with the same UserID and Password and access my account.
>
> What am I doing wrong?  Or is there some kind of wait time before my
> SIP address is activated?
> I have spent too much time trying to get this to work on my own.
>
> Thanks very much for any help you can provide.
>
>
>

-- 
Daniel-Constantin Mierla
http://www.asipto.com




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