[SR-Users] issue tracking system

[Daniel-Constantin Mierla]

On 7/20/11 12:45 AM, Jan Janak wrote:
> On Tue, Jul 19, 2011 at 22:07, Daniel-Constantin Mierla
> <miconda at gmail.com>  wrote:
>> Hello,
>>
>> some comments about all provided options so far:
>>
>> - google code tracker -- haven't use it at all, going to look a bit at it
>>
>> - github - maybe I missed some setting, but the issue tracker there seems to
>> be to simplistic - no way to categorize in bugs or feature requests
>>
>> - jira - folks at SER used it in the past when we were two projects,
>> reporting that it was rather buggy to keep using it -- maybe it was just the
>> version purchased at that time (several years ago). I am not familiar with
>> its administration at all
> We were using it several years ago and although I personally liked it,
> the software (closed source java application) suffered from memory
> leaks and needed to be restarted quite often. That may or may not be
> true with recent versions, but you wouldn't know unless you set it up
> and keep using it for a while.
>
> Note that to be able to use it, we would need to:
>   - Apply for the open-source license from Atlassian
>   - Get a server to run it on (Jira can be a memory hog)
>
> -Jan
>
>> - mantis - I have no experience with it to say pro/con opinions. Is the
>> administration (upgrade, patching) easy enough? Does it support
>> multi-projects on the same instance?
>>
>> - redmine - it is the one I use for various needs, therefore I have some
>> experience with its administration. However, I cannot say that it is a thing
>> I would like to take care of. It seems to be a bit heavy, I had to patch it
>> (for some quite basic features such as different email address for different
>> projects or the body of notification emails -- I have to say I am not that
>> familiar with it and I may have missed some plugins/settings)
> Another option, simpler than redmine, would be trac:
> http://trac.edgewall.org/
>
> It's simpler than most other applications (which imho is a plus), but
> it does not support multiple projects on a single instance (may not be
> a problem since you can have multiple instances).
trac was really giving me headaches in the past. I tried once and never 
looked back to it. Maybe just some bad experience, but no plan here to 
touch it again, I rather look at alternatives.

Cheers,
Daniel

>
> -Jan
>
>> For self installed app, at this time my preferences would be redmine,
>> mantis, jira --  a big + to rise the rank in the order would come if there
>> is going to be someone to commit for the maintenance of either one. Haven't
>> made my mind for hosted options yet.
>>
>> More comments? Any other options?
>>
>> Thanks,
>> Daniel
>>
>> On 7/19/11 8:18 PM, Jason Penton wrote:
>>
>> +1 for Jira. If you have the resources to setup and manage JIRA then I would
>> suggest this too. We use and it is really very good
>>
>> On Tue, Jul 19, 2011 at 8:05 PM, Alex Balashov<abalashov at evaristesys.com>
>> wrote:
>>> We have been extremely happy with Mantis as a self-hosted approach. It is
>>> easy to use, yet has the sophistication and flexibility for a needed to
>>> manage a project of non-trivial size.
>>>
>>> On the other hand, Digium recently moved away from it in favour of JIRA
>>> for issues.asterisk.org.
>>>
>>> For fairly large projects like this one[1], I have always favoured
>>> internal hosting of such systems in order to maintain maximum control, use
>>> optional plugins, make customisations, etc.  I think that would make the
>>> most sense for the SR/Kamailio community.
>>>
>>> -- Alex
>>>
>>> [1] It's not nearly as large as say, the Linux kernel, but it's bigger
>>> than 99% of open-source which, after all, consists largely of projects done
>>> by one person or a few people at most.
>>
>> --
>> Daniel-Constantin Mierla -- http://www.asipto.com
>> Kamailio Advanced Training, Oct 10-13, Berlin: http://asipto.com/u/kat
>> http://linkedin.com/in/miconda -- http://twitter.com/miconda
>>
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-- 
Daniel-Constantin Mierla -- http://www.asipto.com
Kamailio Advanced Training, Oct 10-13, Berlin: http://asipto.com/u/kat
http://linkedin.com/in/miconda -- http://twitter.com/miconda