[SR-Users] issue tracking system

[Jan Janak]

On Tue, Jul 19, 2011 at 22:07, Daniel-Constantin Mierla
<miconda at gmail.com> wrote:
> Hello,
>
> some comments about all provided options so far:
>
> - google code tracker -- haven't use it at all, going to look a bit at it
>
> - github - maybe I missed some setting, but the issue tracker there seems to
> be to simplistic - no way to categorize in bugs or feature requests
>
> - jira - folks at SER used it in the past when we were two projects,
> reporting that it was rather buggy to keep using it -- maybe it was just the
> version purchased at that time (several years ago). I am not familiar with
> its administration at all

We were using it several years ago and although I personally liked it,
the software (closed source java application) suffered from memory
leaks and needed to be restarted quite often. That may or may not be
true with recent versions, but you wouldn't know unless you set it up
and keep using it for a while.

Note that to be able to use it, we would need to:
 - Apply for the open-source license from Atlassian
 - Get a server to run it on (Jira can be a memory hog)

-Jan

> - mantis - I have no experience with it to say pro/con opinions. Is the
> administration (upgrade, patching) easy enough? Does it support
> multi-projects on the same instance?
>
> - redmine - it is the one I use for various needs, therefore I have some
> experience with its administration. However, I cannot say that it is a thing
> I would like to take care of. It seems to be a bit heavy, I had to patch it
> (for some quite basic features such as different email address for different
> projects or the body of notification emails -- I have to say I am not that
> familiar with it and I may have missed some plugins/settings)

Another option, simpler than redmine, would be trac:
http://trac.edgewall.org/

It's simpler than most other applications (which imho is a plus), but
it does not support multiple projects on a single instance (may not be
a problem since you can have multiple instances).

-Jan

> For self installed app, at this time my preferences would be redmine,
> mantis, jira --  a big + to rise the rank in the order would come if there
> is going to be someone to commit for the maintenance of either one. Haven't
> made my mind for hosted options yet.
>
> More comments? Any other options?
>
> Thanks,
> Daniel
>
> On 7/19/11 8:18 PM, Jason Penton wrote:
>
> +1 for Jira. If you have the resources to setup and manage JIRA then I would
> suggest this too. We use and it is really very good
>
> On Tue, Jul 19, 2011 at 8:05 PM, Alex Balashov <abalashov at evaristesys.com>
> wrote:
>>
>> We have been extremely happy with Mantis as a self-hosted approach. It is
>> easy to use, yet has the sophistication and flexibility for a needed to
>> manage a project of non-trivial size.
>>
>> On the other hand, Digium recently moved away from it in favour of JIRA
>> for issues.asterisk.org.
>>
>> For fairly large projects like this one[1], I have always favoured
>> internal hosting of such systems in order to maintain maximum control, use
>> optional plugins, make customisations, etc.  I think that would make the
>> most sense for the SR/Kamailio community.
>>
>> -- Alex
>>
>> [1] It's not nearly as large as say, the Linux kernel, but it's bigger
>> than 99% of open-source which, after all, consists largely of projects done
>> by one person or a few people at most.
>
>
> --
> Daniel-Constantin Mierla -- http://www.asipto.com
> Kamailio Advanced Training, Oct 10-13, Berlin: http://asipto.com/u/kat
> http://linkedin.com/in/miconda -- http://twitter.com/miconda
>
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