[Serusers] 500 internal error

Arun Kumar arunvoip at gmail.com
Sun Nov 8 15:58:01 CET 2009


It's an issue with MySQL see your logs you will get logs of mysql disconnect
error that is database gone away, look for mysql patch for this version of
ser.

On Sun, Nov 8, 2009 at 8:25 PM, Sabatella, Michael <
Michael.Sabatella at ipc.com> wrote:

> Hi,
> Let me try to explain this in greater detail.  My last two emails were not
> too specific
>
> I am trying to register a user from 2 different sip phones to one of my
> proxys running Ser 0.9.6.  I can register no problem but for some reason
> after say a 24hr period I try to register them again I get a 500 internal
> server error.  this happened now two days in a row.  I am able to fix the
> problem by restarting the ser proxy.  I am llooking for ideas on why the
> proxy is sending a 500 error out and where I should look to troubleshoot
> this problem.
>
> Has anyone seen this behavior on Ser 0.9.6?
>
> Help is greatly appreciated.
>
> Thanks
> Mike
> ________________________________________
> From: serusers-bounces at lists.iptel.org [serusers-bounces at lists.iptel.org]
> On Behalf Of Sabatella, Michael [Michael.Sabatella at ipc.com]
> Sent: Saturday, November 07, 2009 10:15 AM
> To: serusers at iptel.org
> Cc: Kuan, Steve
> Subject: Re: [Serusers] 500 internal error
>
> So I restarted the proxy and now everything can register.  There was no
> config changes.  I am running Ser 0.9.6.
>
> I would like to understand why I have to restart my proxy to get my clients
> to register.  Any ideas would be helpful.
>
> Has anyone else seen this behavior before?  I don’t want to have to restart
> my ser proxy ever unless there are config changes or server maintenance.
>
>
> Thanks,
> Mike
>
> From: serusers-bounces at lists.iptel.org [mailto:
> serusers-bounces at lists.iptel.org] On Behalf Of Sabatella, Michael
> Sent: Saturday, November 07, 2009 10:08 AM
> To: serusers at iptel.org
> Cc: Kuan, Steve
> Subject: [Serusers] 500 internal error
>
> Hi,
> I am getting a 500 internal server error.  I am not sure why as my config
> did not change. I do not want to restart the ser proxy.  Could I get a list
> of causes for a 500 server error?
>
> Thanks,
>
> Michael Sabatella
> Network Services Engineer
> Office: 1-201-253-2280
> Cell: 1-908-380-5321
>
>
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