[Serusers] 500 internal error

Sabatella, Michael Michael.Sabatella at ipc.com
Sun Nov 8 15:55:24 CET 2009


Hi,
Let me try to explain this in greater detail.  My last two emails were not too specific

I am trying to register a user from 2 different sip phones to one of my proxys running Ser 0.9.6.  I can register no problem but for some reason after say a 24hr period I try to register them again I get a 500 internal server error.  this happened now two days in a row.  I am able to fix the problem by restarting the ser proxy.  I am llooking for ideas on why the proxy is sending a 500 error out and where I should look to troubleshoot this problem. 

Has anyone seen this behavior on Ser 0.9.6?

Help is greatly appreciated.

Thanks
Mike
________________________________________
From: serusers-bounces at lists.iptel.org [serusers-bounces at lists.iptel.org] On Behalf Of Sabatella, Michael [Michael.Sabatella at ipc.com]
Sent: Saturday, November 07, 2009 10:15 AM
To: serusers at iptel.org
Cc: Kuan, Steve
Subject: Re: [Serusers] 500 internal error

So I restarted the proxy and now everything can register.  There was no config changes.  I am running Ser 0.9.6.

I would like to understand why I have to restart my proxy to get my clients to register.  Any ideas would be helpful.

Has anyone else seen this behavior before?  I don’t want to have to restart my ser proxy ever unless there are config changes or server maintenance.


Thanks,
Mike

From: serusers-bounces at lists.iptel.org [mailto:serusers-bounces at lists.iptel.org] On Behalf Of Sabatella, Michael
Sent: Saturday, November 07, 2009 10:08 AM
To: serusers at iptel.org
Cc: Kuan, Steve
Subject: [Serusers] 500 internal error

Hi,
I am getting a 500 internal server error.  I am not sure why as my config did not change. I do not want to restart the ser proxy.  Could I get a list of causes for a 500 server error?

Thanks,

Michael Sabatella
Network Services Engineer
Office: 1-201-253-2280
Cell: 1-908-380-5321


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