[Users] polycom phone proxy failover question

[Nathan Hawkins]

Have you tried using SRV records? I have had that working with Polycom
phones.

Zahid Mehmood wrote:
> Hi,
>    I am having difficulty configuring polycom phone to failover when one
> proxy server is not available.  I've configured the phone to use sip
> naptr records that  provides two proxy server names.  I've configured
> the "retry timeout" and "retry max count" however, when proxy1 is not
> available, polycom phone does not send requests to proxy2.    
> 
>   Is there any other option I need to configure?   I've tried this on
> polycom 430 and 601 models.
> 
> 
> Thanks is advance for your help.
> 
> --
> Zahid Mehmood
> CUIT Network Systems
> 
> 
> 
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